Operations & HR Executive

Key Responsibilities: Operations & Administration - Manage application, renewal, and cancellation of business licenses - Maintain accurate records of licenses, contracts, and important documents - Draft contracts, letters, and handle renewal-related matters - Process Purchase Requisitions (PR), Purchase Orders (PO), and invoices using the Navision system - Handle insurance claims and liaise with insurance brokers - Manage inventory, obtain supplier quotations, and coordinate procurement activities - Handle utilities account setup/termination and support operational matters - Compile operational reports and coordinate with internal departments Human Resources - Manage payroll processing, CPF contributions, IR21 tax filings, and other statutory submissions - Handle full employee lifecycle processes (onboarding, confirmation, transfers, promotions, and offboarding) - Manage work pass applications, renewals, and cancellations - Support employee onboarding and exit interviews - Administer compensation and benefits, including bonuses and employee welfare programs - Support performance management and HR reporting (e.g., manpower cost analysis, payroll vs sales reporting) - Participate in recruitment activities and HR-related projects - Respond to employee enquiries and escalate complex cases when necessary Reception & Office Administration - Manage front desk duties, including answering calls and attending to visitors - Coordinate meeting room bookings and refreshment arrangements - Maintain cleanliness and order of office areas - Manage office supplies, uniforms, and inventory tracking - Handle courier services, mail distribution, and outgoing/incoming correspondence - Support procurement, invoice processing, and general administrative tasks - Maintain office security procedures General Duties - Ensure all tasks are completed accurately and in a timely manner - Support cross-department coordination and communication - Perform other ad-hoc duties as assigned