Sales Development Manager

About the Role We operate two established experiential studios — one culinary, one creative — with proven demand and an existing sales team. We're looking for a commercial leader to take ownership of the bigger picture: sharpening the sales team's performance, expanding our reach and partnerships, and converting strategy into measurable, executed growth. This is a leadership role, not an individual-contributor sales position. You'll own the number and deliver it through the team, stepping in personally only when it counts. Key Responsibilities Sales Leadership - Own revenue targets and drive delivery through the sales team - Design sales strategy, targets, incentive structures, cadence and reporting - Restructure and coach the existing team to a consistently higher standard of performance - Step in to close deals personally where it matters Business Development & Brand Building - Build a pipeline of corporate, trade and partner opportunities across both studios - Develop programmes, events and activations that reach new audiences - Translate campaigns and launches into measurable revenue growth - Shape how the studios are positioned and perceived in the market Team & Cross-Functional Execution - Lead, coach and restructure the sales team - Partner closely with marketing, operations and fulfilment to deliver a seamless customer journey - Set the standard for consultative, knowledgeable service across the team - Turn strategic plans into executed outcomes, with reporting leadership can rely on What Success Looks Like - A structured, motivated sales team consistently hitting targets - Growing revenue across channels, backed by a reliable partner and corporate pipeline - Measurable growth in reach, reputation and repeat business - Plans that translate into execution, with trustworthy reporting Requirements Must-Have - Proven track record leading sales teams and hitting/growing revenue targets - Experience building brand reach, reputation and market presence - Demonstrated ability to restructure and lift the performance of a sales team - Multi-channel commercial experience (retail, e-commerce, corporate/B2B, trade or wholesale) - Strong strategic and operational execution skills - Excellent communication, negotiation and stakeholder management across departments - Sound commercial judgement with strong follow-through Nice-to-Have - Background in consumer, F&B, FMCG, hospitality or retail - Genuine interest in food, design or craft - Familiarity with CRM and point-of-sale systems Work Arrangement - Fast-paced, collaborative environment with direct ownership of commercial strategy and cross-functional visibility. Occasional evenings/weekends required for events and client appointments. What We Offer - Competitive base salary with performance-based incentives - Genuine ownership of commercial direction and strategic input - A creative, entrepreneurial environment working alongside makers and designers - Staff benefits and product discounts - Growth opportunities as the business scales