Sales & Operations Executive
Job Summary
Changi Beach Club is seeking a motivated Executive, Sales & Operations to manage daily facility operations while driving membership and event sales. This hands-on role involves coordinating departmental activities, maintaining high service standards for members and guests, and developing new business opportunities. The successful candidate will support both operational readiness and commercial growth within the club environment.
Responsibilities
- Manage sales, memberships, and facility bookings.
- Coordinate daily club and sports operations.
- Liaise with vendors and cross-departmental teams.
- Handle member feedback and prepare management reports.
Required Skills
- Diploma in relevant discipline.
- 3+ years experience in hospitality or club operations.
- Strong negotiation and customer service skills.
- Proficiency in Microsoft Office.
Job Details
Key Responsibilities:
Sales & Business Development:
- Promote Club memberships, sports facilities, function venues, guest rooms, and corporate packages.
- Generate new business opportunities through corporate outreach, partnerships, and networking.
- Manage enquiries, prepare quotations, conduct site visits, and follow up with prospective clients.
- Coordinate bookings for events, corporate functions, and sports facilities.
- Maintain strong relationships with members, corporate clients, tenants, and business partners.
Operations:
- Support the daily operations of the clubhouse and sports facilities to ensure smooth service delivery.
- Coordinate maintenance works and liaise with contractors and vendors.
- Monitor cleanliness, safety, and operational readiness of Club facilities.
- Assist in implementing and maintaining operational SOPs.
- Coordinate with Front Office, Housekeeping, Sports, F&B, and other departments to support Club activities and events.
- Handle members' feedback and operational issues professionally.
- Prepare operational and sales reports for Management.
- Perform any other duties assigned by Management.
Requirements:
- Diploma in Business, Hospitality, Marketing, Facilities Management, or a related discipline.
- At least 3 years of relevant working experience in sales, hospitality, club management, customer service, or operations.
- Experience in country clubs, sports clubs, hotels, or event venues will be an advantage.
- Strong communication, negotiation, and customer service skills.
- Self-motivated with a proactive and positive attitude.
- Good organisational and problem-solving skills.
- Proficient in Microsoft Office applications.
- Able to work independently and as part of a team.
- Willing to work weekends and public holidays when operationally required.