Business Development Specialist
Job Summary
The Business Development Specialist will proactively identify and acquire new merchant accounts for a leading digital solutions provider. This role involves conducting field sales, managing the end-to-end sales lifecycle, and recommending digital payment solutions to SMEs. The position requires a results-driven professional capable of achieving aggressive sales targets through face-to-face engagement.
Responsibilities
- Identify and acquire new merchant accounts
- Conduct field sales and face-to-face visits
- Manage end-to-end sales lifecycle
- Develop and maintain sales pipeline
- Achieve monthly and quarterly sales targets
Required Skills
- Field sales and business development experience
- Strong communication and negotiation skills
- Proficiency in English
- Self-driven and resilient mindset
- Knowledge of fintech or digital payment solutions
Job Details
Key Responsibilities:
- Proactively identify, engage, and acquire new merchant accounts through field sales, prospecting, and business development activities.
- Conduct face-to-face visits to retail stores, F&B establishments, service providers, and SMEs to generate new business opportunities.
- Build and maintain a healthy sales pipeline through cold calling, walk-in visits, referrals, networking, and market intelligence.
- Understand merchants' business challenges and recommend suitable digital payment solutions that address their operational needs.
- Deliver compelling product demonstrations and solution presentations to prospective customers.
- Prepare commercial proposals, negotiate pricing and contract terms, and successfully close new business opportunities.
- Own the complete sales lifecycle, from lead generation and qualification to contract signing, merchant onboarding, and account activation.
- Partner closely with Operations, Implementation, and Customer Success teams to ensure a seamless onboarding experience for new merchants.
- Maintain accurate customer information, sales activities, forecasts, and pipeline updates within the CRM system.
- Monitor market trends, competitor activities, and customer feedback to uncover new business opportunities and strengthen market presence.
- Consistently achieve or exceed monthly, quarterly, and annual sales and merchant acquisition targets.
Requirements:
- Diploma or Bachelor's Degree in Business, Marketing, Sales, or a related discipline.
- Experience in field sales, business development, merchant acquisition, solution sales, or B2B sales is preferred.
- Comfortable conducting outdoor field sales activities and engaging merchants through face-to-face meetings.
- Strong communication, negotiation, presentation, and relationship management skills.
- Highly self-driven, resilient, and motivated to achieve challenging sales targets.
- Ability to work independently while collaborating effectively with cross-functional teams.
- Strong command of English; proficiency in additional languages or dialects is an advantage when engaging diverse merchant communities.
- Experience with payment solutions, fintech, SaaS, or digital commerce solutions will be a strong advantage.