Senior Office Operations Executive

Key Responsibilities Office Operations & Facilities - Own end-to-end office operations, facilities, vendors, equipment, office contracts, tenancy related matters, safety & compliance and day-to-day administrative functions. - Manage procurement of supplies, pantry, and consumables; negotiate and oversee vendor relationships independently. - Coordinate IT support with external providers; handle basic hardware, software and connectivity issues. - Maintain a well-organised, professional and welcoming office environment at all times. - Plan and execute internal events, team activities, and staff engagement initiatives. - Handle travel arrangements including flights, accommodation and itineraries for staff on complex itineraries. - Coordinate budgeting, monthly expenditure reporting and basic financial control processes. HR Administration - Serve as the first point of contact for HR administrative queries including leave, insurance and general HR matters. - Maintain and update employee leave records with accuracy and confidentiality. - Manage employee insurance enrolment, renewals, claims processing and act as liaison with insurers. - Support full-cycle onboarding and off-boarding, documentation, access, equipment and orientation. - Maintain HR records (physical and digital), track contract renewals, probation timelines and training logs. - Support HR communications, correspondence, policy updates, and internal announcements as directed. - End to end recruitment support in job postings, candidates’ coordination, interview scheduling and onboarding logistics. Executive & Project Support - Assist with preparation of internal documents, reports, presentations and expense claim reports. - Support administrative coordination for ongoing projects, including the family’s philanthropy and CSR-related activities where applicable. - Act as a reliable point of coordination between the team and external stakeholders when required. - Handle ad-hoc tasks with discretion and good judgment. Experience & Qualifications - Diploma or Degree in Business Administration, Human Resources or a related field. - 5 to 7 years of relevant experience in office administration, HR operations or executive support, ideally with prior working experience within a small organisation, family office or private firm. - Demonstrated ability to manage multiple functions independently with minimal supervision. - Prior exposure to HR processes (leave, insurance, onboarding) is strongly preferred. Character & Working Style - Self-directed and operationally mature, someone who identifies what needs to be done and does it. - Discreet, trustworthy and comfortable operating in a private, high-trust environment. - Collaborative with the management team in implementation and executing of office policies and procedures. - Organised and detail-oriented without needing to be reminded. - Positive and grounded in their approach to work. Composed and professional when navigating interpersonal complexity at all levels. Technical Skills - Proficient in Microsoft Office — Word, Excel, Outlook, PowerPoint. - Comfortable managing digital and physical records, HR systems and administrative processes. - Strong written communication skills for correspondence, policy documents and internal notices.