Assistant HR Manager
Job Summary
The Assistant HR Manager will oversee the full spectrum of HR functions for Student Care Centres, ensuring regulatory compliance and effective manpower planning. This role involves managing recruitment, payroll, staff welfare, and employee relations in a child-centric environment. The successful candidate will report directly to the Director and support operational continuity across all locations.
Responsibilities
- Oversee full-spectrum HR operations
- Manage recruitment for all centre-based roles
- Ensure MOM and statutory compliance
- Administer payroll, leave, and benefits
- Handle employee relations and disciplinary matters
- Facilitate staff training and safeguarding initiatives
Required Skills
- 3+ years HR experience
- Knowledge of Singapore employment law and MOM regulations
- Proficiency in payroll and compensation management
- Strong communication and interpersonal skills
- Detail-oriented with strong documentation abilities
- MS Office proficiency
Job Details
### Key Responsibilities:
1. Full Spectrum HR & HQ Oversight
- Oversee end-to-end HR functions including recruitment, payroll administration, compensation & benefits, performance management, and HR operations.
- Ensure proper documentation, filing, and maintenance of employee personal files (P-files), staff declarations, and HR records in accordance with regulatory and audit requirements.
2. Recruitment & Staffing (Centre Operations)
- Manage end-to-end recruitment for centre-based roles including programme staff, relief staff, and HQ personnel.
- Build and maintain a reliable pool of relief and part-time staff to support operational continuity.
- Create, review, and maintain all job descriptions across Student Care Centres and HQ.
- Support manpower planning to ensure centres meet staffing ratios and operational requirements.
3. Work Pass & Statutory Compliance
- Manage application, renewal, and cancellation of work passes for foreign employees.
- Handle statutory submissions including IR8A and IR21.
- Ensure compliance with MOM regulations and employment legislation.
4. Attendance, Leave & Payroll Administration
- Administer staff attendance, leave, bonuses, and payroll-related matters.
- Support payroll accuracy for full-time, part-time, and relief staff.
- Ensure timely submission of HR and payroll data to relevant stakeholders.
5. Training, Development & Safeguarding
- Coordinate staff onboarding, orientation, and mandatory training.
- Support training initiatives relevant to student care operations, child safeguarding, and staff professionalism.
- Work with management to identify development pathways and succession planning.
6. Employee Relations & Discipline
- Handle employee disciplinary matters in collaboration with Centre Supervisors and Department Heads.
- Advise on staff conduct, professionalism, and adherence to child-safeguarding and workplace policies.
- Provide coaching and counselling support to staff and line managers.
7. Insurance, Workplace Safety & Incident Management
- Manage renewal and administration of medical insurance and work injury compensation insurance.
- Handle workplace accident cases, reporting, and medical/insurance claims.
8. HR Policies, Reporting & Strategic Planning
- Develop, review, and implement HR policies relevant to Student Care Centre operations.
- Prepare HR reports for management review and support strategic HR planning.
9. Culture, Retention & Engagement
- Support initiatives that promote staff engagement, retention, and positive workplace culture.
### Job Requirements:
- Minimum 3 years of HR experience, preferably in education, student care, or social service sectors.
- Strong working knowledge of recruitment, payroll, compensation & benefits, and MOM requirements.
- High integrity with a strong sense of confidentiality and professionalism.
- Hands-on, structured, and detail-oriented working style.
- Ability to multitask, prioritise effectively, and work under operational pressure.
- Strong interpersonal and communication skills.
- Proficient in MS Office; experience with INFO-TECH HRM System is an advantage.