ITO Sales Business Manager
Job Summary
The ITO Sales and Business Development Manager is responsible for identifying and developing new business opportunities for IT services across Singapore and the APAC region. The role involves managing the full sales cycle, from prospecting and cold calling to proposal crafting and closing. Furthermore, the position requires maintaining long-term client relationships and collaborating with technical delivery teams to ensure successful service implementation.
Responsibilities
- Prospect and develop new business opportunities
- Manage end-to-end sales processes and proposals
- Negotiate contractual terms and pricing
- Maintain long-term client relationships
- Collaborate with technical and delivery teams
Required Skills
- 5+ years IT sales experience
- New business development & cold calling
- Sales strategy planning
- Fluent English communication
- Contract negotiation expertise
Job Details
Requirements
- Minimum 5 years of Sales background within IT industry
- Experienced in New Business Development, Cold Calling, Planning and Sales Strategy preferred
- Excellent track record selling to Singapore or APAC based clients
- Fluent in English, verbal and written, to converse with clients in Singapore and other regions in APAC
Responsibilities
- Prospect, qualify, develop new business opportunities with existing, potential new clients for solutions and services; to develop access strategy to initiate contact; to identify and understand their pain-point and to tailor solutions and services.
- Implement effective and consistent sales processes. Drive sales process leadership from contact through strategy, proposal, presentation & successful conclusion for IT services
- Manage and develop major and critical customer accounts, and coordinate the management of account management support when needed.
- Negotiate all aspects of contractual agreement including terms and conditions, duration and pricing with the contracting entity.
- Establish good rapport and relationships with clients
- To maintain client relationship post-sale as account management to ensure satisfaction, ensure delivery against subsequent work order activity and identify additional opportunities within the account based on evolving needs of client over the longer term.
- Prepare/craft out quotations and proposals with Technical Solution Pre-sales team and Delivery team for clients’ needs and requirements.
- To work well with Operation/Delivery Teams and other relevant stakeholders for account management and smooth service delivery.
- Ensure proper handling/producing of sales documentation with strict adherence to company policies and processes.