Sales Account Manager
Job Summary
The Sales Account Manager is responsible for identifying new business opportunities and managing relationships within the education and training sector. You will coordinate with internal teams to ensure successful course execution and achieve sales targets. The role requires proactive market research and professional consulting to advise clients on relevant business certifications.
Responsibilities
- Identify new sales opportunities and build pipelines
- Maintain client relationships and satisfaction
- Advise clients on IT and business certifications
- Coordinate with internal operations and marketing teams
- Meet sales targets and provide weekly reports
Required Skills
- 3+ years sales and account management experience
- Diploma holder
- Proficiency in MS Office
- Experience with CRM systems
- Knowledge of training/education sector
Job Details
Responsibilities:
- Looking for new clients, building an effective pipeline and identify opportunities that are profitable.
- Develop and maintain relationships within assigned client segment to ensure maximum satisfaction and retention levels.
- Identify, prioritize, and resolve client issues/concerns; coordinate with appropriate internal departments to provide responses and solutions.
- Advise and recommend relevant IT & business certifications to working industry professionals & companies.
- Provide management with weekly reporting on sales targets.
- Achieve business objectives and sales targets.
- Coordinate with internal teams (trainers, operations, and marketing) to ensure successful course execution.
- Research market trends, competitor offerings, and emerging training needs to identify new business opportunities.
- Attend industry events and networking sessions to generate leads and build the company’s presence in the market.
Requirements:
- Proven experience in sales and account management, preferably in the training, education, or professional development sector.
- Minimum Diploma in any field.
- Minimum 3 years of relevant experience in Sales Account Manager.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint), CRM systems, and other sales management tools.