Contract Change Manager

Job Responsibilities: - Ensure communications discipline by developing and maintaining stakeholder-facing guidance (e.g. FAQs, templates, advisories, scripts) that is accurate, consistent and aligned to approved positions. - Support onboarding readiness and complex/high-impact engagements by clarifying standards requirements, managing expectations, and coordinating consistent responses across touchpoints. - Partner with corporate communications and marketing teams to co-develop communication plans, ensuring messaging is accurate, aligned to approved positions, and consistent across public-facing channels. - Drive cross-functional alignment across policy intent, operational execution and system implementation; identify misalignments early, track follow-through and secure closure. - Strengthen change implementation discipline by maintaining change summaries, version control, and stakeholder updates aligned to effective dates. - Surface recurring stakeholder pain points and recommend improvements to guidance, processes and handover arrangements. - Contribute to knowledge transfer and institutionalisation of guidance/playbooks to reduce single-point dependency risk. - Support internal quality assurance and audit readiness across workstreams, including maintaining documentation standards. - Undertake general administrative duties in support of team operations, including note-taking, scheduling, and contributing to cross-divisional projects. Working Hours: 8.30am to 5.30pm, Monday to Friday Job Requirements: - Degree or postgraduate qualification with at least 5 years’ relevant experience in governance/standards support, policy implementation, stakeholder enablement, regulatory operations, audit/QA, or similar environments (public sector / education & training ecosystem preferred). - Strong stakeholder management skills; able to engage diverse parties with clarity and tact. - Excellent written communication skills, including experience producing stakeholder-ready guidance and structured updates. - Strong communication planning sensibility, with experience reviewing and sense-checking external-facing materials. - Proven ability to drive cross-functional coordination and follow-through with strong documentation discipline. - Comfortable working with operations and system teams to operationalise governance and standards requirements.