Operations Executive
Job Summary
We are looking for a proactive Business Operations Executive to support day-to-day office operations, HR coordination, procurement, and IT tasks while collaborating with regional and Japanese stakeholders. This cross-functional role offers exposure to various corporate services and business initiatives in an international consulting firm.
Responsibilities
- Coordinate HR administration and employee onboarding/offboarding
- Manage office administration, facilities, and procurement
- Handle day-to-day IT support coordination and documentation
- Support business proposals, CRM records, and regional initiatives
Required Skills
- 1-3 years experience in HR, procurement, or operations
- Proficiency in Japanese language
- Tech savvy with strong organizational skills
- Proactive mindset and effective communication
Job Details
Role Overview:
We are looking for a proactive and adaptable Business Operations Executive to support day-to-day operations while contributing to regional business initiatives. This is a hands-on, cross-functional position offering exposure to business operations, corporate services, HR coordination, procurement, IT coordination and business support.
Working closely with senior leadership and international teams, you will have the opportunity to take ownership of a wide range of responsibilities and develop a broad understanding of how an international business operates.
Key Responsibilities You will:
- Coordinate employee onboarding and offboarding activities.
- Support HR administration and coordinate with external payroll providers and service partners.
- Manage office administration, facilities, and workplace operations.
- Coordinate procurement of office supplies, software licences, and IT equipment.
- Prepare laptops and user accounts for new employees following established procedures.
- Coordinate with external IT vendors and our Japan headquarters on day-to-day IT support.
- Maintain company documentation, project references, certifications, and knowledge repositories.
- Support proposal and tender submissions, presentations, reports, and business documentation.
- Maintain CRM records and assist with business reporting.
- Coordinate meetings, business travel, seminars, exhibitions, client events, and marketing activities.
- Participate in process improvement and regional business initiatives.
- Support other operational projects as the business continues to grow.
- Perform any other ad-hoc duties assigned.
Requirements
What We're Looking For We're looking for someone who is eager to learn, enjoys solving problems, and wants to build a broad business career.
[Must Have]
- Min 1-3 years of relevant working experience in HR administration, office operations, procurement, IT coordination or business support functions.
- Proficiency in Japanese language for liaising with Japan HQ / Japanese speaking stakeholders
- Soft Skill: Tech Savy Comfortable working in a broad, hands-on role that covers multiple functions
- Strong organisational and communication skills.
- Confidence using technology and AI tools, including learning new digital tools.
- A proactive mindset, attention to detail, and a willingness to take ownership.
- The ability to manage multiple priorities and work effectively with different stakeholders.
- Professionalism and discretion when handling confidential information.
[Good to Have]
- Experience supporting regional or international teams.
- Exposure to HR administration, office operations, procurement, IT coordination or business support functions.
- Experience using CRM systems or other business management platforms.
Why This Role Is Different:
This isn't a traditional administrative role. You'll work directly with senior leadership and gain exposure across business operations, HR coordination, procurement, IT coordination, business support, and regional initiatives. As we continues to expand internationally, you'll have opportunities to take on increasing responsibility, contribute to cross-functional projects, and help shape the way our Global Headquarters operates.
Career Progression
As we continues to grow, this role offers multiple career pathways in business operations and/or corporate services, at a regional or global level.