HR & Operations Executive
Job Summary
Leila Singapore is looking for a hands-on HR & Operations Executive to support both people and day-to-day restaurant operations. This is a dual-role position involving recruitment, HR administration, and managing operational matters to ensure smooth business execution. The ideal candidate will work closely with management to build systems, improve processes, and optimize restaurant efficiency.
Responsibilities
- Manage day-to-day HR functions including recruitment, onboarding, and employee records.
- Support daily restaurant operations, resolve issues, and maintain SOPs.
- Coordinate procurement, inventory, maintenance, and vendor relationships.
- Partner with management on workforce planning and cost control initiatives.
Required Skills
- 2-3 years of F&B or hospitality experience in HR and operations
- Strong recruitment and administrative skills
- Proficiency in Microsoft Office and Google Workspace
- Problem-solving and organizational abilities
Job Details
What You’ll Own
People & HR
- Manage day-to-day HR matters including recruitment, interviews, onboarding, employee records, attendance, leave and HR administration.
- Lead recruitment for service, kitchen, operations and support positions, from sourcing and screening to interviews and onboarding.
- Work closely with management to understand manpower requirements and support effective workforce planning.
- Ensure employees understand and follow company policies, HR guidelines and operational standards.
- Maintain accurate and up-to-date employee records and documentation.
Operations & Systems
- Support the smooth day-to-day operation of the restaurant and resolve operational issues promptly.
- Develop, implement and maintain SOPs, systems and operational processes.
- Identify areas for improvement and help streamline processes to improve efficiency, productivity and cost control.
- Coordinate operational matters including maintenance, procurement, inventory, vendors and administrative requirements.
- Liaise with suppliers and service providers and ensure issues are followed up and resolved.
- Support manpower scheduling and operational planning.
- Ensure proper documentation and operational records are maintained.
Business Support
- Work closely with management and operations to identify problems and implement practical solutions.
- Support cost control and resource planning.
- Take ownership of ad-hoc projects and improvement initiatives.
- Be a reliable go-to person for both HR and operational matters.
What We’re Looking For
- Minimum 2–3 years of relevant F&B, hospitality or restaurant experience, preferably with exposure to both HR and operations.
- Strong practical HR and administrative experience with a good understanding of F&B manpower and workplace operations.
- Comfortable handling both people matters and operational challenges.
- Strong recruitment and interviewing skills, with the ability to identify suitable F&B talent.
- Highly organised, systematic and process-driven.
- Independent, proactive and willing to take ownership rather than wait for instructions.
- Strong problem-solving, coordination and follow-up skills.
- Good communication and interpersonal skills.
- Able to manage multiple priorities in a fast-paced F&B environment.
- Proficient in Microsoft Office / Google Workspace.
- Experience with HRIS, POS or other business systems will be an advantage.
Working Arrangement
- Working Hours: Monday – Friday, 10:00am – 7:00pm
- Working Days: 5 days per week
- Location: 12 Teck Lim Rd, Singapore 088387