Customer Service Officer
Job Summary
We are seeking committed and customer-focused individuals to join our Service Bureau team. You will handle frontline customer service, assist with applications and transactions, and support daily operations. Ideal candidates should have relevant service bureau experience and strong interpersonal skills.
Responsibilities
- Provide frontline customer service and handle enquiries
- Assist with applications, transactions, and processes
- Maintain accurate documentation and system updates
- Support daily service-counter operations
Required Skills
- At least 4 years’ relevant experience in Service Bureaus
- Strong communication and interpersonal skills
- Ability to handle customer queries professionally
- Able to work alternate half Saturdays
Job Details
Key Responsibilities
- Provide frontline customer service and handle enquiries professionally
- Assist with applications, transactions, and service-related processes
- Maintain accurate documentation and system updates
- Support daily service-counter operations
What We Offer
- Supportive and collaborative work environment
- Opportunities to make meaningful impact in public-facing services
Requirements
- At least 4 years’ relevant experience in Service Bureaus or equivalent service environments
- Strong communication and interpersonal skills
- Ability to handle customer queries professionally
- Able to work alternate half Saturdays