Admin & Customer Support

We are looking for an organised and customer-focused Administrative & Customer Support Executive to join our team on a permanent basis. This role is ideal for candidates with an administrative or customer service background who are looking to develop a career in international logistics, international trade, wholesale distribution and business operations. No previous logistics experience is required, as structured on-the-job training will be provided. Candidates eligible for the Career Conversion Programme (CCP) are strongly encouraged to apply. What you will do Customer Service & Order Management - Process customer orders accurately from order confirmation to delivery. - Communicate with customers regarding orders, deliveries, product availability and enquiries. - Coordinate delivery schedules with customers and logistics partners. - Build strong customer relationships by providing excellent service. Administration & Business Support - Prepare quotations, purchase orders, invoices and operational documents. - Maintain accurate customer, inventory and operational records. - Update internal systems, spreadsheets and reports. - Support basic accounting and general administrative duties. - Assist with daily office administration and business support activities. International Logistics & Trade - Learn how international shipments are coordinated from overseas suppliers to local customers. - Support import documentation, shipping paperwork and customs-related documents. - Liaise with suppliers, warehouses, freight forwarders and logistics partners. - Gain hands-on experience in inventory management, wholesale operations and international trade. - Support continuous improvement of operational processes and workflow efficiency. What we're looking for - ITE Higher Nitec, Diploma or Bachelor's degree in Business Administration, Customer Service, International Business, International Trade, Logistics, Supply Chain Management or a related field. - Singapore Citizen or Permanent Resident (PR) eligible for the Career Conversion Programme (CCP). - Experience in administration, customer service, sales support, order processing or office administration will be an advantage. - Candidates from different backgrounds who are interested in developing a career in logistics, international trade and wholesale operations are encouraged to apply. - Strong organisational and communication skills. - Customer-oriented with excellent attention to detail. - Proficient in Microsoft Excel, Outlook and Google Workspace. - Experience with ERP or accounting software is an advantage. - Positive attitude, willingness to learn and ability to work independently. What we offer - Permanent full-time position. - Structured on-the-job training through the Career Conversion Programme (CCP). - Opportunity to develop skills in international logistics, import/export, wholesale distribution and supply chain management. - Exposure to overseas suppliers, international shipping and customer operations. - A collaborative and supportive working environment. - Career development opportunities within a growing international food distribution company.