HR & Operations Executive
Job Summary
Leila Singapore is seeking a hands-on HR & Operations Executive to manage both human resources and daily restaurant operations. This dual-role position involves leading recruitment, building effective HR processes, and streamlining restaurant workflows. The ideal candidate will work closely with management to ensure smooth business operations and maintain high operational standards.
Responsibilities
- Manage daily HR tasks including recruitment, onboarding, and employee records.
- Oversee restaurant daily operations and resolve operational issues promptly.
- Develop and implement SOPs, systems, and operational processes to improve efficiency.
- Coordinate maintenance, procurement, inventory, and vendor relations.
Required Skills
- 2–3 years of F&B, hospitality, or restaurant experience in HR and operations
- Strong practical HR and administrative background
- Proficiency in Microsoft Office and Google Workspace
- Experience with HRIS, POS, or business systems is a plus
Job Details
HR Management
- Manage day-to-day HR matters including recruitment, interviews, onboarding, employee records, attendance, leave and HR administration.
- Lead recruitment for service, kitchen, operations and support positions, from sourcing and screening to interviews and onboarding.
- Work closely with management to understand manpower requirements and support effective workforce planning.
- Ensure employees understand and follow company policies, HR guidelines and operational standards.
- Maintain accurate and up-to-date employee records and documentation.
Operations & Systems
- Support the smooth day-to-day operation of the restaurant and resolve operational issues promptly.
- Develop, implement and maintain SOPs, systems and operational processes.
- Identify areas for improvement and help streamline processes to improve efficiency, productivity and cost control.
- Coordinate operational matters including maintenance, procurement, inventory, vendors and administrative requirements.
- Liaise with suppliers and service providers and ensure issues are followed up and resolved.
- Support manpower scheduling and operational planning.
- Ensure proper documentation and operational records are maintained.
Business Support
- Work closely with management and operations to identify problems and implement practical solutions.
- Support cost control and resource planning.
- Take ownership of ad-hoc projects and improvement initiatives.
- Be a reliable go-to person for both HR and operational matters.
Requirements
- Minimum 2–3 years of relevant F&B, hospitality or restaurant experience, preferably with exposure to both HR and operations.
- Strong practical HR and administrative experience with a good understanding of F&B manpower and workplace operations.
- Comfortable handling both people matters and operational challenges.
- Strong recruitment and interviewing skills, with the ability to identify suitable F&B talent.
- Highly organised, systematic and process-driven.
- Independent, proactive and willing to take ownership rather than wait for instructions.
- Strong problem-solving, coordination and follow-up skills.
- Good communication and interpersonal skills.
- Able to manage multiple priorities in a fast-paced F&B environment.
- Proficient in Microsoft Office / Google Workspace.
- Experience with HRIS, POS or other business systems will be an advantage.
Working Arrangement
- Working Hours: Monday – Friday, 10:00am – 7:00pm
- Working Days: 5 days per week