BD Manager F&B

Key Responsibilities - Develop and execute business-development plans for corporate meals, catering, group orders, events and recurring food-service accounts. - Prospect for new customers through structured field outreach, direct marketing, referrals, digital enquiries and commercial partnerships. - Prepare sales proposals, quotations, service arrangements and account-development plans based on customer requirements and the company’s operational capacity. - Manage relationships with corporate customers from initial enquiry through onboarding, order coordination, service review and account renewal. - Monitor and improve the company’s online food-ordering and digital sales channels, including menu presentation, promotions, conversion performance, customer feedback and campaign results. - Analyse sales, customer, product and channel data using spreadsheets and operational reports; identify revenue opportunities and recommend corrective actions. - Develop pricing and promotional recommendations while considering food cost, delivery charges, discounts, margins and outlet capacity. - Coordinate with restaurant operations, kitchen personnel and management to ensure that confirmed corporate and online orders can be fulfilled accurately and profitably. - Maintain an organised prospect and customer pipeline, follow-up schedule, quotation register and monthly sales-performance report. - Investigate customer concerns relating to commercial accounts and coordinate practical service-recovery measures. - Conduct market and competitor research covering food concepts, customer demand, pricing, delivery platforms and corporate dining opportunities. - Represent the company professionally during customer meetings, site visits, promotional activities and business-development events. - Meet agreed revenue, customer-acquisition, account-retention and campaign-performance targets. - Perform other related business-development and digital-sales duties reasonably assigned by management. JOB REQUIREMENTS Essential Requirements - Bachelor’s degree in any discipline from a recognised institution. - At least two years of directly relevant experience in restaurant, catering or food-service sales, business development, account acquisition or sales canvassing. - Demonstrated ability to prospect for customers, present a commercial proposal, follow up on leads and convert opportunities into confirmed business. - Ability to manage both field-based customer development and digital food-sales channels. - Ability to prepare quotations, maintain sales records and produce clear performance reports using Microsoft Excel or equivalent spreadsheet software. - Good written and spoken English for preparing proposals, communicating with corporate customers and reporting to management. - Commercial understanding of pricing, discounts, food-service margins and customer-retention considerations. - Ability to coordinate effectively with outlet, kitchen and management personnel. - Willingness to travel between company-operated locations and customer premises within Singapore. - Ability to work independently, manage deadlines and remain accountable for measurable commercial targets. Preferred Requirements - Experience dealing with corporate food orders, catering enquiries, recurring meal arrangements or restaurant partnerships. - Familiarity with online food-ordering platforms, digital promotions or restaurant e-commerce operations. - Experience maintaining a sales pipeline, customer database or CRM-style tracking system. - Knowledge of Singapore’s restaurant, corporate-dining or food-delivery environment.