Retail Sales Supervisor

Responsibilities: - Strategically manage and promote sales culture within a Retail Store to achieve or exceed sales, KPIs, and profitability goals to position PUMA as the most desirable sports lifestyle brand in the world. - Ensure the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short and long term planning, expense control, sales and service. - Guarantee consistently high standards of customer experience within the Store in accordance with PUMA’s Cornerstones and service standards. - Assist with the recruitment, training, development and succession of high performing, results driven Associates. - Accountable for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers. - Ensure that all training programs, both Domestic and Global, are fully functional and results driven within the Store. - Analyze customer profiles, buying trends, and competitive information to impact and drive business. - Manage and monitor Loss Prevention education, training and awareness programs; directly responsible for Loss Prevention compliance within store. - Manage and achieve or exceed all Inventory and Shrink goals; oversee and manage Physical Inventory counts. - Directly responsible for execution and processing of both incoming and outgoing merchandise. - Manage and communicate merchandise opportunities to Store Manager. - Communicate, manage and execute all Marketing opportunities and events within budget and according to all Policies & Procedures. - Develop and maintain strong communication with local PR and marketing. - Participate in new store openings and/or store closings; travel may be required. - Attend all offsite training and position related meetings as required by Store Manager; travel may be required. - Ensure execution and maintenance of all Visual Directives as well as guaranteeing the visual presentation of the Store always meets or exceeds PUMA standards. - Maintain physical condition of Store according to relevant guidelines and communicate maintenance needs in a timely manner. - Comply with all operational core competencies and key accountabilities. - Execute all requirements necessary to maintain a safe and compliant working environment for all Store Associates. - Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required.