Sales Executive

Responsibilities - Identify and develop new business opportunities through cold calling, networking, referrals, and site visits to expand client base - Prepare accurate quotations, proposals, and tender submissions to secure contracts - Meet prospective clients to assess their facility management and cleaning needs and recommend appropriate service solutions - Conduct site surveys to evaluate client requirements and tailor service offerings accordingly - Negotiate pricing and contract terms to finalize agreements that meet company and client objectives - Build and maintain strong relationships with existing customers to ensure repeat business and customer loyalty - Provide excellent after-sales service to maintain high customer satisfaction throughout contract periods - Coordinate with the Operations team to ensure smooth project mobilisation and service delivery - Follow up promptly on enquiries, quotations, and outstanding proposals to close sales efficiently - Maintain accurate sales records and update CRM or sales reports for performance tracking - Achieve monthly and annual sales targets to contribute to company revenue growth - Represent the company professionally at business meetings and networking events to enhance brand presence - Perform additional duties assigned by Management to support business needs Required competencies and certifications - Diploma, Higher NITEC, or equivalent qualification - Minimum 1 year of sales experience; experience in cleaning, facilities management, pest control, or related industries is advantageous - Good communication and interpersonal skills to engage clients effectively - Self-motivated, confident, and results-oriented to meet sales goals independently and collaboratively - Strong negotiation and presentation skills to influence client decisions - Proficient in Microsoft Office applications for documentation and reporting Preferred competencies and qualifications - Possession of a Class 3 driving license is advantageous for client site visits - Skills in Sales & Business Development to identify and convert leads - Customer Relationship Management to maintain client satisfaction and retention - Tender and Quotation Preparation to support contract acquisition - Presentation Skills to deliver compelling sales pitches - Time Management to prioritize tasks and meet deadlines - Problem Solving to address client concerns and operational challenges Other Information - Working Hours: Monday to Friday, 9:00 AM – 6:00 PM