Event Sales Manager
Job Summary
EATZ CATERING SERVICES is seeking an Event Sales Manager to build a new client base and develop business opportunities across various sectors. The role involves managing client relationships from initial site visits to post-event feedback and executing major events. Ideal candidates will have experience in F&B environments, strong problem-solving skills, and the ability to thrive in a fast-paced setting.
Responsibilities
- Build new client base and identify business opportunities
- Prepare quotations, proposals, and tender submissions
- Manage client relationships before, during, and after events
- Achieve assigned sales and revenue targets
Required Skills
- F&B environment experience
- Strong problem-solving skills
- Adaptability in fast-paced environments
- Class 3 driving license (advantage)
Job Details
Build new client base through networking, referrals, tenders, online research, social media and industry partnerships.
Identify and develop new business opportunities across corporate accounts, government agencies, institutions, venues and event partners.
Identify, plan and participate in relevant F&B tradeshows, exhibitions and networking events to generate leads, build partnerships and secure additional revenue streams.
Research market trends, competitors and customer needs to develop new catering packages, sales channels and business opportunities.
Develop business development plans and provide regular sales updates, pipeline reports and revenue forecasts to management.
Achieve assigned sales, revenue, account-growth and business development targets.
Build strategic partnerships with event planners, venues, suppliers and industry contacts to generate referrals and recurring business.
Meet clients at site visits, tender briefings, and pre-event meetings to understand their event requirements, budgets, guest profiles and service expectations.
Prepare clear and accurate quotations, proposals and tender submissions, and follow up actively to close sales and confirm bookings.
Maintain strong client relationships to encourage repeat business, referrals and account growth.
Serve as the main contact for clients before, during and after each event, including collecting feedback and ensuring customer satisfaction.
Handle client requests, changes and complaints calmly, promptly and professionally.
Attend and execute major or high-profile events to ensure operations run smoothly.
Assist in training and guiding service and operations staff when required.
Carry out any other duties related to catering sales, business development and event operations.
Job Requirements
Experience in a similar F&B environment (catering or food production) is an advantage.
Quick-thinking with strong problem-solving skills.
Thrives in a fast-paced, high-pressure environment and adapts quickly to changes.
Hardworking, team-oriented, yet capable of working independently.
Willingness to work on weekends and public holidays where required.
Possess Class 3 driving license is an advantage.