Truck Sales Manager

Key Responsibilities Sales & Business Development - Drive sales of heavy goods vehicles (trucks, prime movers, trailers, etc.) - Develop and execute sales strategies to achieve monthly and annual targets - Identify and pursue new business opportunities in logistics, construction, and transportation sectors - Generate leads through cold calling, networking, and industry events - Conduct market research to identify customer needs and industry trends - Prepare and present sales proposals and quotations to clients - Negotiate pricing, terms, and close deals effectively Customer Relationship Management - Build and maintain strong relationships with fleet operators, logistics companies, and corporate clients - Understand customer requirements and recommend suitable vehicle solutions - Conduct product presentations and arrange test drives/demonstrations - Provide consultative selling approach on fleet management and TCO (Total Cost of Ownership) - Manage key accounts and ensure high customer satisfaction - Handle customer inquiries and resolve concerns professionally - Develop long-term partnerships for repeat business and referrals Product Knowledge & Technical Advisory - Maintain in-depth knowledge of heavy truck specifications, features, and capabilities - Understand payload capacities, engine specifications, and vehicle configurations - Advise customers on vehicle suitability for specific applications (tipper, box body, refrigerated, etc.) - Stay updated on new models, technology advancements, and product launches - Explain financing options, warranties, and service packages - Provide comparative analysis against competitor products Documentation & Compliance - Prepare sales contracts, purchase orders, and financing documentation - Coordinate with LTA for COE bidding and vehicle registration processes - Ensure compliance with Singapore LTA regulations and requirements - Process trade-in evaluations and arrangements - Handle insurance and road tax documentation - Maintain accurate customer and sales records in CRM system Coordination & Collaboration - Liaise with finance companies for loan/lease approvals - Coordinate with logistics team for vehicle delivery schedules - Work with workshop/service department for pre-delivery inspections - Collaborate with body builders for customization requirements - Coordinate with parts and service teams for after-sales support - Attend trade shows, exhibitions, and industry networking events After-Sales Support - Ensure smooth handover and customer orientation on vehicle operation - Follow up on customer satisfaction post-delivery - Coordinate warranty claims and service appointments - Maintain ongoing communication for upselling and repeat purchases - Address post-sales issues and escalate when necessary - Build customer loyalty through excellent service Reporting & Administration - Prepare sales reports, forecasts, and pipeline updates - Track competitor activities and pricing strategies - Maintain sales database and customer information - Update management on market feedback and opportunities - Monitor sales performance against KPIs - Participate in sales meetings and training sessions Requirements Education & Experience - Diploma/Bachelor's degree in Business, Marketing, Engineering, or related field - 5 years in commercial vehicle sales (for Manager level) - 2 years in automotive/truck sales (for Executive level) - Proven track record of achieving sales targets - Experience in B2B/corporate sales is essential - Valid Class 4/5 driving license is advantageous Industry Knowledge - Strong understanding of heavy commercial vehicles and specifications - Knowledge of Singapore's commercial vehicle regulations (LTA requirements, COE system) - Familiarity with logistics, construction, and transportation industries - Understanding of fleet management and TCO concepts - Knowledge of vehicle financing and leasing options - Awareness of competitor products and market positioning Sales Skills - Excellent sales and negotiation abilities - Strong business development and prospecting skills - Consultative selling approach - Ability to close high-value deals - Territory management capabilities - Customer needs assessment skills Technical Understanding - Basic technical knowledge of truck mechanics and operations - Understanding of payload capacities and vehicle applications - Familiarity with different body types and configurations - Knowledge of Euro emissions standards and fuel efficiency - Awareness of telematics and fleet management systems Communication & Interpersonal Skills - Excellent verbal and written communication in English - Ability to communicate in Mandarin/other languages is an advantage - Strong presentation and demonstration skills - Relationship-building and networking abilities - Professional and persuasive communication style - Active listening and problem-solving skills Personal Attributes - Self-motivated and target-driven - Resilient and persistent in pursuing sales - Strong work ethic and entrepreneurial mindset - Ability to work independently with minimal supervision - Excellent time management and organizational skills - Customer-centric approach - Willing to work flexible hours and weekends when required - Comfortable with outdoor sales and client visits - Professional appearance and demeanor Computer Skills - Proficiency in MS Office (Excel, PowerPoint, Word) - Experience with CRM software (Salesforce, etc.) - Comfortable with digital communication tools - Ability to prepare professional proposals and presentations