Customer Service Spare Parts

Responsibilities - Manage and process documentation including quotations, sales orders, invoices, delivery orders, and purchase orders to ensure accuracy and timely completion. - Ensure proper packing of goods for delivery and export to maintain product integrity and customer satisfaction. - Follow up promptly on quotations and customer inquiries to facilitate sales and resolve issues. - Collaborate with internal teams to support sales growth and enhance customer satisfaction through effective communication and coordination. - Monitor stock movement to maintain inventory accuracy and support operational efficiency. - Execute ad-hoc tasks as assigned to support team and business needs. Required competencies and certifications - Demonstrated experience of 2-3 years in automotive sales to effectively manage customer service and sales processes. - Proficiency in Accpac and Microsoft Office to handle documentation and reporting tasks efficiently. - Technical knowledge of heavy vehicle spare parts to provide accurate information and support to customers. - Professional Certificate or Diploma in a related field to meet educational standards for the role. Preferred competencies and qualifications - Experience in customer service or sales administration to enhance operational support and customer engagement. Working Hours: Monday to Friday, 9:00 am to 6:15 pm Duration: Permanent