Customer Service Executive
Job Summary
We are seeking a friendly and responsible Customer Service Executive to join our beauty industry team. You will handle customer inquiries, manage appointments, and ensure excellent service delivery. This role is perfect for someone passionate about beauty who enjoys communicating with people.
Responsibilities
- Handle customer calls and WhatsApp enquiries
- Arrange customer appointments and treatment schedules
- Provide professional customer service
- Follow up on after-sales support
- Coordinate with internal teams and beauticians
- Maintain customer records
Required Skills
- Excellent communication skills
- Customer service orientation
- Basic computer literacy
- Proficiency with WhatsApp
- Interest in beauty industry
Job Details
Job Scope
✔ Handle customer calls and WhatsApp enquiries
✔ Arrange customer appointments and treatment schedules
✔ Provide professional and friendly customer service
✔ Follow up on customer enquiries and after-sales support
✔ Coordinate with beauticians and internal teams
✔ Update and maintain customer records
We’re Looking For Someone Who Is
✨ Friendly, cheerful, and responsible
✨ Enjoys communicating with customers
✨ Customer service experience is a bonus (training provided for beginners)
✨ Interested in the beauty industry
✨ Familiar with basic computer and WhatsApp usage
Benefits
🌷 Comfortable working environment
🌷 Young and friendly team
🌷 Career growth opportunities available