Sales Engineer
Job Summary
The Sales Engineer will manage the full client journey within the semiconductor and industrial sectors, from identifying opportunities to after-sales support. This role involves collaborating with internal teams to deliver technical solutions and drive business growth. The position requires a passion for technology, strong interpersonal skills, and a commitment to building long-term client relationships.
Responsibilities
- Identify and pursue new sales opportunities
- Support Business Manager in daily sales operations
- Maintain accurate client and sales records
- Coordinate order processing and fulfillment
- Deliver product presentations and technical support
- Manage client relationships and sales cycles
Required Skills
- Diploma or Degree holder
- Strong interpersonal and communication skills
- Proficiency in Microsoft Office Suite
- Willingness to travel for client meetings
- Fluent in English
- CRM software familiarity (preferred)
Job Details
### Role Summary
This is an exciting opportunity to grow your career in professional sales, working closely with and supporting our Business Manager to drive business growth across high-growth industries. As a Sales Engineer, you will play a meaningful role in driving our success by managing client relationships, understanding their needs, and delivering the right solutions from start to finish.
### Key Responsibilities
- Actively seek out new sales opportunities through market research, cold calling, networking, and social media.
- Support the Business Manager in day-to-day sales operations, including coordinating client appointments, following up on leads, and ensuring smooth communication across the team.
- Maintain accurate and up-to-date records of sales activities, client interactions, and order status to support efficient operations and reporting.
- Process and coordinate customer orders in a timely and accurate manner, working closely with internal teams to ensure smooth fulfilment.
- Develop a strong understanding of our product portfolio to provide informed guidance, technical support, and recommendations to new and existing clients.
- Prepare and deliver appropriate presentations and product demonstrations on our services and solutions.
- Support the full sales cycle by assisting with negotiations, handling objections, and ensuring customer satisfaction.
- Maintain positive relationships with clients by providing excellent service and recommending new opportunities for improvement.
- Share client feedback and on-the-ground observations with your team to help build the company's awareness of market trends, new opportunities, and competitor activity.
- Collaborate closely with senior engineers and the sales team to support solution delivery, client onboarding, and technical execution across the full project life cycle.
- Participate in exhibitions, conferences, and educational workshops to build your professional network and technical knowledge.
### Qualifications
- Minimum Diploma or Degree.
- Prior experience in a sales or customer-facing role is an advantage.
- Self-driven and personable, with strong interpersonal skills that allow you to work effectively both independently and as part of a team.
- Strong desire to learn, especially about technology and sales.
- Familiarity with Microsoft Office Suite (Word, Excel, PowerPoint).
- Familiarity with CRM tools or sales platforms is a bonus; full training will be provided.
- Willingness to travel as needed to meet with clients.
- Experience in a similar industry is an advantage but not required.
- Singapore Citizens and Permanent Residents are preferred.
- Proficiency in English is required; Mandarin is an advantage.
### Benefits
- Earn a competitive salary with a performance-based incentive structure.
- Receive hands-on training and mentorship from senior industry professionals.
- Contribute to a team that provides industry-leading solutions.
- Thrive in a supportive, collaborative, and innovative team culture.