Assistant Manager Medical Affairs
Job Summary
This role supports Medical Affairs–Clinical Governance to uphold patient care quality and safety. The incumbent implements quality assurance frameworks, facilitates committee operations, and manages clinical risk and regulatory readiness. The position ensures effective coordination and data reporting to maintain high clinical standards.
Responsibilities
- Provide secretariat support for governance committees
- Coordinate quality assurance and incident management
- Support regulatory, accreditation, and inspection readiness
- Manage clinical quality data and reporting
- Facilitate risk management and patient safety initiatives
Required Skills
- Bachelor’s degree in Healthcare or Life Sciences
- 2+ years experience in clinical quality or governance
- Knowledge of JCI, LEAN, Six Sigma, and RCA
- Strong project coordination and multi-stakeholder management
- Excellent analytical and written communication skills
Job Details
Job Responsibilities:
- Organize and provide secretariat support for internal and external clinical governance meetings and committees.
- Coordinate quality assurance activities, including preparation of reports, trend analysis and follow up of quality indicators.
- Support incident management processes, including administration of incident reports and coordination of root cause analysis (RCA) documentation.
- Assist in regulatory, accreditation and inspection readiness activities (e.g., HCSA, MOH, JCI).
- Provide coordination and administrative support for cluster and MOH workgroups/committees.
- Compile, verify and manage clinical quality data for dashboards, presentations and committee reports.
- Support planning, logistics and documentation for risk management, quality improvement, and patient safety education/training activities.
- Provide administrative support to Medical Affairs Office operations (ePAS, IT/ID requests, enterprise risk registers, departmental documents).
- Maintain positive working relationships with clinical, nursing, allied health and administrative stakeholders.
- Undertake any other duties assigned by the RO or Head of Department.
Requirements:
- Min. bachelor’s degree in Life Sciences, Pharmaceutical Sciences, Healthcare Administration/Management, Biomedical Engineering, Pharmacy, Nursing or Allied Health disciplines.
- Proven experience in supporting clinical quality, governance, patient safety or healthcare administration functions.
- Minimum 2 years’ relevant experience, preferably in a hospital or healthcare environment.
- Strong acumen with in-depth understanding of clinical quality methodologies, including JCI standards, LEAN, Six Sigma, Root Cause Analysis and PDCA.
- Able to support the planning, design and implementation of quality assurance, incident management and patient safety initiatives.
- Project coordination capabilities with experience working in a cross-functional, multi-disciplinary healthcare environment.
- Confidence in engaging senior clinicians, nursing leaders and administrative stakeholders in a professional and collaborative manner.
- Ability to multi-task and work under tight timelines, especially in committee operations, reporting and regulatory preparation.
- Good analytical and organisational skills, with attention to detail in data, documentation and follow-up actions.
- Excellent communication, writing, problem-solving and interpersonal skills.