Business Development Executive
Job Summary
We are seeking a driven Business Development Executive to build our offline SMB merchant network from the ground up. This hands-on field sales role involves identifying, pitching, and onboarding partners across various local business categories. The ideal candidate is resilient, target-oriented, and thrives in direct, face-to-face engagement with business owners.
Responsibilities
- Identify and approach SMB merchants
- Build and manage sales pipeline
- Pitch partnership offerings via field visits
- Handle merchant onboarding and documentation
- Achieve outreach and acquisition targets
Required Skills
- Field sales and cold outreach
- Strong communication and negotiation
- Resilience and objection handling
- Self-motivation and target-driven
- Local Singapore market knowledge
Job Details
Job Responsibilities:
- Identify and approach suitable offline SMB merchants across Singapore.
- Build a lead pipeline through cold calls, emails, referrals, networking, walk-ins, and field visits.
- Visit merchant locations regularly to pitch Reward Land’s merchant partnership offering.
- Speak directly with business owners, store managers, and decision-makers.
- Explain Reward Land’s value proposition clearly and confidently.
- Handle merchant objections and follow up consistently to move leads toward onboarding.
- Support the full merchant acquisition process from prospecting to onboarding.
- Coordinate merchant onboarding requirements, documentation, and setup support.
- Respond to merchant enquiries and provide basic post-onboarding support.
- Maintain accurate records of leads, meetings, pipeline status, and merchant feedback.
- Achieve weekly and monthly outreach, meeting, and merchant acquisition targets.
- Share ground feedback on merchant needs, competitor activity, and market opportunities.
Qualifications & Requirements:
- Fresh graduate or candidate with 0-3 years of sales, business development, merchant acquisition, retail, F&B, customer service, roadshow sales, or field sales experience.
- Comfortable with cold calling, email outreach, walk-ins, and face-to-face merchant meetings.
- Willing to be on the ground visiting merchants rather than working only from the office.
- Target-driven, resilient, and able to handle objections or rejection professionally.
- Strong communicator who can explain simple business benefits clearly.
- Proactive and disciplined in following up with leads.
- Able to work independently and manage daily sales activities.
- Hungry to earn more through performance incentives.
- Familiarity with Singapore SMB merchants, F&B, retail, lifestyle, beauty, wellness, or local services is a plus.
- Prior merchant acquisition, payment/POS, fintech, rewards, marketplace, or SME sales experience is a strong advantage.