Sales Administrator
Job Summary
We are seeking a highly organised and detail-oriented Sales Administrator to support our Sales & Business Development team. You will play a key part in ensuring the smooth execution of the sales process by managing quotations, sales orders, customer documentation, and CRM records. You will work closely with internal teams to ensure timely order fulfilment and accurate documentation.
Responsibilities
- Prepare and process quotations and sales documentation.
- Manage end-to-end sales orders and delivery coordination.
- Maintain CRM records and customer data accuracy.
- Support tender/RFP submission processes.
- Generate sales and commission reports.
Required Skills
- 1–3 years of Sales Administration experience.
- Proficiency in Microsoft Office and CRM systems.
- Strong understanding of sales workflows and order cycles.
- Excellent attention to detail and organizational skills.
- Experience with tender or logistics documentation.
Job Details
Key Responsibilities
- Prepare and process quotations, commercial proposals, and sales documentation.
- Manage sales orders from receipt to delivery, ensuring timely and accurate processing.
- Maintain accurate customer records, opportunities, and sales activities within the CRM system.
- Support tender and RFP submissions by preparing compliance documents and required administrative paperwork.
- Coordinate with Sales, Operations, Finance, Logistics, and other internal stakeholders to ensure smooth order fulfilment.
- Generate sales reports, commission reports, and other administrative reports as required.
- Monitor documentation accuracy and ensure all commercial records are complete and compliant.
- Respond promptly to internal and customer enquiries regarding quotations, orders, and documentation.
- Assist in improving sales administration processes and maintaining efficient workflows.
Requirements
- Diploma or Degree in Business Administration, Sales, Marketing, or a related discipline.
- Minimum 1–3 years of experience in Sales Administration, Sales Support, Order Processing, or a similar administrative role.
- Experience preparing quotations, commercial proposals, processing sales orders, and coordinating delivery schedules.
- Proficient in Microsoft Office applications (Excel, Word, and PowerPoint) and CRM systems such as HubSpot, Salesforce, or Zoho. Familiarity with ERP systems is an advantage.
- Strong understanding of sales processes, documentation workflow, and order lifecycle, with excellent attention to detail and organisational skills.
- Ability to work effectively with cross-functional teams and manage multiple priorities within tight deadlines.
- Experience in tender submissions, contract administration, logistics documentation, inventory coordination, or commission reporting will be an added advantage.
- Prior experience in the technology, engineering, robotics, IoT, or facilities management industry is preferred but not essential.
- A proactive, customer-focused team player with excellent communication skills and a commitment to continuous process improvement.