Tailor Coordinator Sales Executive

Key Responsibilities: Client Consultation & Sales - Conduct in-store and on-site consultations for clients interested in bespoke suits and garments. - Recommend styles, fabrics, and tailoring options based on client preferences and needs. - Take accurate body measurements and ensure measurement records are detailed and organized. - Upsell or cross-sell accessories or complementary services where appropriate. Tailoring Coordination - Coordinate all Singapore-based orders with the Vietnam team (tailor coordinator and production partners). - Ensure measurements, fabric selections, and custom requests are clearly documented and communicated. - Monitor the production timeline and proactively follow up to avoid delays. - Schedule and manage client fittings, final checks, and order collections. Fitting & Quality Control - Assist clients during fitting sessions and record any alteration requirements. - Ensure quality standards are met before client delivery or final collection. - Collaborate with the Vietnam team to make timely adjustments when needed. Appointment Management - Manage scheduling of appointments and follow-up communications with clients. - Maintain accurate client records, preferences, and measurements for future reference. Business Development - Promote the brand’s bespoke tailoring services via social media, events, partnerships, or corporate outreach. - Develop and execute initiatives to drive leads and generate new business opportunities. - Represent the brand at pop-ups, trunk shows, or corporate fittings when required. - Assist in planning and executing marketing campaigns, including fabric promotions and seasonal collections. Admin & Reporting - Maintain records of orders, fittings, alterations, and client communications. - Prepare sales reports and customer feedback for management review. - Track KPIs such as appointment-to-sale conversion rates, repeat clients, and average order value.