Operations Administrator
Job Summary
The Operations Administrator supports the firm across operations, HR, marketing, and office management. This role focuses on leveraging technology and AI tools to automate processes and improve overall workflow efficiency. Fresh graduates and early-career candidates are welcome to apply for this dynamic, multi-functional position.
Responsibilities
- Manage file financial operations and billing
- Support HR recruitment and onboarding processes
- Coordinate marketing content and branding materials
- Automate administrative workflows using AI tools
- Ensure efficient day-to-day office operations
Required Skills
- Tech-savvy with AI tool proficiency
- Strong organizational skills
- Attention to detail
- Multitasking capability
- Excellent English communication
Job Details
What You’ll Do
File Support
- Monitor deadlines and ensure timely follow-through
- Oversee financial management of files (billing coordination, invoicing, collections tracking) to maintain healthy cash flow of each matter to prevent budget leaks
- Use technology and AI tools to automate tracking, streamline documentation, and improve workflow efficiency
HR Administration
- Support onboarding, recruitment coordination, and employee records
- Assist with HR documentation and internal communications
- Apply AI and digital tools to simplify and automate scheduling, document handling, and routine HR processes
Marketing & Business Support
- Manage content updates and branding materials
- Maintain client databases
- Use AI tools to enhance content drafting, organise data, and improve turnaround time
Office & General Administration
- Ensure smooth day-to-day office operations
- Assist with vendor management
- Leverage technology and AI to reduce manual work and improve administrative efficiency
What We’re Looking For
- Highly organised, detail-oriented, and dependable
- Proactive with a strong can-do attitude
- Tech-savvy, with the ability to use AI to automate work and improve productivity
- Strong command of written and spoken English
- Comfortable multitasking in a dynamic environment