Operations HR Executive

Role Overview: The Operations & HR Executive is responsible for managing the company’s operational activities and human resource functions to ensure organisational effectiveness, compliance, and employee engagement. This role oversees office operations, HR administration, recruitment, employee relations, performance management, and process improvement initiatives. Key Responsibilities: Operations Management: - Oversee day-to-day business and office operations. - Develop and improve operational workflows, SOPs, and internal processes. - Manage vendor relationships, procurement, and office facilities. - Support implementation of systems, tools, and automation initiatives. - Provide backend support to Financial Advisors. Human Resource Management: - Manage end-to-end recruitment and onboarding processes. - Maintain employee records, HR documentation, and personnel databases. - Administer payroll coordination, leave management, and employee benefits. - Support performance management and employee development initiatives. - Coordinate employee engagement and culture-building activities. - Ensure compliance with labor laws, workplace regulations, and HR policies. Internal Controls & Governance: - Strengthen internal control processes to mitigate operational and financial risks. - Ensure proper segregation of duties and approval workflows. - Maintain company policies, SOPs, and compliance register. Strategic & Organisational Support: - Support leadership with workforce planning and organisational development. - Monitor HR and operational KPIs. - Assist in change management and organisational improvement initiatives. Requirements: Education & Experience: - Bachelor’s degree in Human Resources, Business Administration, Management, or related field. - 3+ years of experience in operations, HR, or office management roles. - Experience handling both operational and HR responsibilities. - Familiarity with employment regulations and HR best practices. - Prior experience in financial institution preferred. - HR or Business management certifications (e.g., SHRM, CIPD, IHRP) are advantageous. Skills & Competencies: - Strong organizational and multitasking skills. - Knowledge of HR processes and employment legislation. - Excellent interpersonal and communication skills. - Ability to manage confidential and sensitive information. - Strong problem-solving and conflict-resolution abilities. - Proficiency in Microsoft Office. - Ability to work independently and manage multiple priorities.