Customer Service
Job Summary
This is a 1-year contract Customer Service position based in Singapore. Responsibilities include handling inbound calls, following up on customer cases, and processing requests. Candidates should have relevant experience in customer service functions.
Responsibilities
- Handle inbound calls on account services, products, and campaigns
- Follow up on customer cases and ensure timely resolution
- Process customer requests accurately while maintaining confidentiality
- Ensure compliance with bank policies and procedures
Required Skills
- Experience in Customer Service functions
Job Details
Responsibilities
- Handle inbound calls on account services, products, campaigns and general enquiries
- Follow up on customer cases and ensure timely resolution
- Process customer requests accurately while maintaining confidentiality
- Ensure compliance with bank policies and procedures
- Assist with ad hoc duties as assigned
Requirements
- Experience in Customer Service functions