Account Manager

JOB DESCRIPTION As an Account Manager (Sales), you will play a key role in driving new business opportunities and building long-term client relationships. You will manage the end-to-end sales cycle, from prospecting and lead generation to understanding client requirements, conducting product demonstrations, preparing proposals, negotiating commercial terms, and closing deals. Beyond new business acquisition, you will also develop relationships with existing clients and business partners to identify opportunities for upselling, cross-selling, referrals, and strategic collaborations. KEY RESPONSIBILITIES • Prospecting and Lead Generation: Identify and develop new business opportunities through cold outreach, networking, referrals, industry events, partnerships, and other relevant channels. • Consultative Selling: Engage prospective clients to understand their business challenges, HR requirements, and operational needs, and recommend suitable solutions. • Product and Solution Knowledge: Develop a strong understanding of our HR SaaS solutions and effectively communicate their features, benefits, and business value to prospective clients. • Product Demonstrations: Conduct engaging product demonstrations and presentations tailored to prospective clients’ requirements and use cases. • Sales Cycle Management: Manage the full sales cycle, from initial engagement and needs discovery to proposal preparation, negotiation, and deal closure. • Proposal and Negotiation: Prepare sales proposals and quotations and negotiate commercial terms to achieve mutually beneficial outcomes. • Client Onboarding: Coordinate closely with the implementation, customer success, and support teams to ensure a smooth transition and onboarding experience for new clients. • Account and Relationship Management: Build and maintain strong client relationships to ensure satisfaction and identify opportunities for renewals, upselling, cross-selling, and referrals. • Partnership Management: Build and maintain relationships with existing and potential business partners, identify collaboration opportunities, and support initiatives that drive mutual business growth. • Sales Pipeline Management: Maintain an accurate and healthy sales pipeline and follow up consistently on leads and opportunities. • Sales Reporting: Maintain accurate and up-to-date records of sales activities, client interactions, opportunities, and deal progress. • Market Awareness: Keep abreast of industry trends, competitors, customer needs, and developments within the HR technology and SaaS landscape. • Target Achievement: Work towards individual and team sales targets and contribute to the company’s overall revenue and business growth. REQUIREMENTS • Diploma or Bachelor’s degree in Business, Sales, Marketing, or a related field. Candidates with strong and relevant B2B sales experience will also be considered. • At least 3 years of experience in B2B sales, business development, or account management. • Experience in SaaS, HR technology, software, or technology solution sales is preferred. • Proven ability to manage the end-to-end B2B sales cycle, from prospecting and lead generation to negotiation and deal closure. • Experience conducting client presentations, solution demonstrations, or sales pitches would be an advantage. • Strong communication, presentation, and interpersonal skills. • Good negotiation and consultative selling abilities. • Comfortable engaging with business owners, HR professionals, senior management, and other key decision-makers. • Strong relationship-building and stakeholder-management skills. • Self-motivated, proactive, and results-driven, with the ability to work independently. • Able to collaborate effectively with internal teams, including implementation, customer success, product, and support. • Customer-focused, with a strong interest in understanding business needs and providing practical solutions.