Sales Manager

Sales Manager – Vending Machine Solutions Job Type: Full-time Department: Sales Location: Singapore Industry: Vending Machine / Smart Vending Solutions About the Role We are looking for an experienced and driven Sales Manager to lead our Sales team, overseeing both Pre-Sales and Post-Sales Executives. The Sales Manager will be responsible for managing the sales process from initial customer enquiry and solution presentation through to installation, deployment and after-sales support. You will work closely with customers to understand their requirements and propose suitable vending machine solutions while ensuring the sales team achieves its targets. This is a hands-on management role suitable for someone who enjoys leading a team, developing customer relationships and driving business growth. Key Responsibilities Team Management - Lead, manage and motivate the Pre-Sales and Post-Sales team. - Set sales targets, KPIs and performance objectives for team members. - Monitor individual and team performance and provide coaching and guidance. - Conduct regular sales meetings and pipeline reviews. - Ensure proper follow-up of leads, quotations, proposals and customer enquiries. Pre-Sales & Business Development - Identify and develop new business opportunities for vending machine solutions. - Meet customers to understand their requirements and business needs. - Oversee preparation of quotations, proposals and presentations. - Recommend suitable vending machine models, payment solutions and related services. - Participate in customer presentations, site visits and commercial negotiations. - Develop and maintain strong relationships with key customers and business partners. Post-Sales Management - Ensure smooth handover from sales to installation and deployment teams. - Oversee customer onboarding and project implementation. - Monitor post-sales activities and ensure customer issues are resolved promptly. - Maintain good customer relationships and identify opportunities for additional sales and upgrades. - Ensure customer feedback is communicated to the relevant internal teams. Sales Performance & Reporting - Monitor sales pipeline, conversion rates, revenue and profitability. - Prepare regular sales forecasts and management reports. - Analyse sales performance and identify areas for improvement. - Ensure sales activities and customer information are properly recorded in the company's systems. - Work with management to develop sales strategies and achieve company revenue targets. Cross-Department Collaboration - Work closely with Operations, Technical, Procurement, Finance and Customer Service teams. - Coordinate closely with customers during machine installation and deployment. - Ensure commercial commitments made to customers can be properly delivered by the company. Requirements - Diploma or Degree in Business, Sales, Marketing, Engineering or a related field. - Minimum 5 years of sales experience, preferably with at least 2 years in a supervisory or management role. - Experience managing a team and achieving sales targets. - Strong business development and customer relationship management skills. - Good negotiation, presentation and communication skills. - Able to understand customer requirements and translate them into practical solutions. - Strong commercial awareness and ability to understand pricing, margins and profitability. - Self-motivated, organised and results-oriented. - Comfortable working independently and managing multiple customer projects simultaneously. - Proficient in Microsoft Office and CRM/sales management systems. - Experience in vending machines, retail technology, payment solutions, equipment sales, automation or B2B solutions will be an advantage. What We Offer - Competitive salary and performance-based incentives. - Opportunity to lead and grow a sales team. - Exposure to smart vending, payment technology and automated retail solutions. - Opportunities to work with corporate customers and major organisations. - Career progression within a growing business. Ideal Candidate We are looking for someone who is hands-on, commercially driven and able to lead from the front. The successful candidate should be comfortable meeting customers, closing deals, managing a sales pipeline and, at the same time, coaching and developing the sales team. You should be a strong people manager who can also sell — not just an administrator managing reports.