Operations Associate

Key Responsibilities Document Management & Administration - Prepare, review, organize, and maintain operational and business documents. - Handle printing, scanning, photocopying, binding, and filing of documents as required. - Ensure proper maintenance of both physical and electronic document records. - Manage document submissions and track document status to ensure timely completion. E-Signature & Contract Coordination - Coordinate electronic signature processes using platforms such as DocuSign, Adobe Sign, or similar systems. - Circulate documents for review and approval by relevant stakeholders. - Monitor and follow up on pending signatures to ensure timely execution. - Maintain accurate records of executed agreements and supporting documentation. Stakeholder Liaison - Act as a point of contact between internal departments and external parties, including clients, vendors, partners, and service providers. - Follow up on outstanding matters and coordinate information exchange between stakeholders. - Ensure requests and inquiries are handled promptly and professionally. Operational Support - Provide administrative and operational support to ensure smooth business operations. - Coordinate courier services, document deliveries, and collection arrangements. - Assist in scheduling meetings and coordinating operational activities. - Support special projects and ad-hoc assignments as required. Finance & Compliance Support - Assist with administrative finance-related matters, including tracking invoices, supporting payment documentation, and coordinating expense claims. - Liaise with the Finance team on documentation required for payments and financial processing. - Ensure all operational documentation complies with internal policies and procedures. - Support internal audits and compliance-related activities when required. Requirements - Diploma or Bachelor's Degree in Business Administration, Operations Management, Finance, Accounting, or a related discipline. - 3-5 years of relevant experience in operations, administration, coordination, or office support roles. - Strong organizational and time management skills. - Excellent attention to detail and accuracy. - Ability to manage multiple tasks and priorities effectively. - Strong verbal and written communication skills. - Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). - Ability to work independently while maintaining effective teamwork. - Professional, responsible, and proactive attitude. - Experience using electronic signature platforms such as DocuSign or Adobe Sign. - Basic knowledge of finance and accounting processes, including invoices, payments, expense claims, and supporting financial documentation, will be an advantage.