Senior HR Associate
Job Summary
We are looking for a proactive and detail-oriented individual to join the HR Shared Services team on a 1-year contract. This role offers broad exposure across the employee lifecycle, supporting HR operations from onboarding to offboarding. The ideal candidate will handle HR transactions, maintain records, and support continuous improvement initiatives.
Responsibilities
- Serve as first point of contact for HR enquiries and process transactions
- Manage pre-boarding, onboarding, and offboarding activities
- Maintain employee records and update HR data
- Support HR projects and continuous improvement initiatives
Required Skills
- Diploma in HR Management or Business Administration
- Prior HR administration or operations experience preferred
- Proficiency in Microsoft Office applications
Job Details
Working Hours: Monday to Friday, Office Hours
Key Responsibilities
HR Operations & Service Delivery
- Serve as the first point of contact for HR enquiries.
- Process HR transactions accurately and within service level agreements (SLAs).
- Maintain employee records and ensure compliance with HR policies and procedures.
- Provide timely and professional support to employees and HR stakeholders.
Pre & Onboarding
- Prepare employment contracts and appointment letters.
- Coordinate medical screenings and pre-employment checks.
- Create and maintain employee records.
- Support work pass administration and liaise with relevant agencies.
- Facilitate onboarding activities for new hires.
In-Service HR Administration
- Maintain and update employee data.
- Process probation confirmations and contract renewals.
- Administer professional licence renewals.
- Support employment certification requests.
Offboarding
- Coordinate resignation, clearance, and exit documentation.
- Process employee record updates and work pass cancellations where applicable.
- Ensure timely completion of offboarding activities.
Projects & Operational Support
- Support HR projects and continuous improvement initiatives.
- Assist with SOP updates and provide operational coverage across HR Shared Services.
- Support other ad-hoc duties as assigned.
Requirements
- Diploma in Human Resource Management, Business Administration, or any related field.
- Prior experience in HR administration, HR operations, HR shared services, or customer service is preferred.
- Proficient in Microsoft Office applications.