HR Generalist

Role Summary We're hiring a hands-on HR Executive to run day-to-day people operations across all HCG brands. This is an execution-focused generalist role: you'll own recruitment, onboarding, payroll, work pass administration, and HR compliance for a shift-based F&B workforce, working closely with outlet managers and reporting to the founder. You'll have direct support and guidance from management on the more complex people matters (employee relations, policy, training strategy) — so it's a strong fit for someone with 2–4 years of HR experience who wants ownership, exposure, and room to grow. Key Responsibilities Recruitment & Onboarding - Manage day-to-day hiring across brands: service crew, kitchen, and outlet roles. - Post listings, screen candidates, coordinate interviews with outlet/ops leads, and prepare offers. - Run smooth onboarding: contracts, documentation, orientation, and first-week setup. - Handle offboarding paperwork and exit interviews. Payroll & HR Administration - Process monthly payroll accurately and on time, including part-time/hourly and shift-based staff. - Administer CPF, leave, claims, and benefits; keep employee records and HRIS data accurate and up to date. - Manage work pass applications, renewals, and cancellations (Work Permit, S Pass, EP) with MOM. Compliance - Ensure adherence to the Employment Act, MOM regulations, CPF, and foreign-worker quota/levy requirements. - Keep HR records organised and audit-ready; escalate risks early. - Help maintain and update the employee handbook and HR SOPs (with management guidance). Employee Support - Act as the first point of contact for staff queries on payroll, leave, and benefits across outlets. - Support outlet managers with basic employee matters and coordinate with management on escalations. Training Coordination - Coordinate scheduling and records for training (service standards, food safety/hygiene, onboarding). People Reporting - Track and report headcount, turnover, and labour data to support outlet performance targets. Requirements - 2–4 years of HR experience, ideally in F&B, retail, hospitality, or another shift-based, multi-outlet industry. - Practical knowledge of the Singapore Employment Act, MOM work pass framework, and CPF. - Hands-on payroll processing experience; comfortable with HRIS/payroll software and Excel. - Organised, reliable, and able to manage multiple outlets and priorities. - Good interpersonal skills — approachable with frontline staff and clear with management. - Self-driven and comfortable in a fast-paced, growing environment. - Willing to travel between outlets across Singapore. - Diploma in HR, Business, or related field (or equivalent practical experience).