Sales Coordinator

Job Description Our client is seeking a proactive, organised and detail-oriented Sales Coordinator to join their team. This role is primarily responsible for sales administration, order processing, shipping coordination and customer support. The successful candidate will work closely with customers, factories, warehouses and logistics partners to ensure the smooth and timely fulfilment of customer orders. Candidates with basic accounting knowledge or experience are welcome to apply, as the role also includes some administrative and accounting support duties. Key Responsibilities Sales Coordination & Order Processing - Process customer orders accurately and efficiently. - Check product availability, pricing and delivery schedules with factories. - Create and maintain sales orders using the company's order management system and SAP. - Issue order confirmations and provide customers with timely order status updates. Order Fulfilment & Logistics - Coordinate production schedules and inventory availability with factories. - Arrange deliveries and monitor order fulfilment. - Liaise with warehouses and freight forwarders regarding packing arrangements, shipment bookings and delivery schedules. - Process customer shipping instructions. - Prepare shipping documentation, including Sales Invoices and Packing Lists. Administrative Support - Follow up on customer payments when required. - Assist with simple Accounts Payable (AP) record entries. - Maintain accurate sales, shipping and administrative records. - Provide general administrative support to the team. Communication & Coordination - Act as the key liaison between customers, factories, warehouses and logistics partners. - Resolve order-related issues and provide timely updates to relevant stakeholders. Requirements - Diploma or Degree in Business, Logistics, Supply Chain or a related discipline is preferred. - Experience in Sales Coordination, Customer Service, Order Processing, Logistics or Administration. - Basic accounting knowledge will be an advantage but is not essential. - Proficient in Microsoft Excel and Microsoft Office applications. - Experience using SAP or other ERP systems is an advantage. - Basic knowledge of shipping procedures and Incoterms is preferred. - Strong communication and organisational skills. - Able to work independently, manage multiple priorities and perform in a fast-paced environment. - Positive attitude, willingness to learn and a strong sense of responsibility.