Business Development Manager
Job Summary
The Business Development Manager is responsible for hunting and securing new business to increase the organization's revenue and gross profit. The role involves managing client relationships, analyzing performance, and negotiating rates with local and regional vendors. Candidates must be able to execute growth strategies and collaborate effectively with internal cross-functional teams.
Responsibilities
- Hunt and secure new business
- Increase revenue and gross profit
- Negotiate rates with vendors
- Manage customer performance
- Collaborate with internal stakeholders
Required Skills
- 5+ years freight forwarding experience
- Sales and business development
- Class 3 License
- Own vehicle
- Tender and RFQ management
Job Details
Working day: 5 days, Mon - Fri
Working Hour: 8.45am – 6.15pm
Responsibilities:
- Hunt and secure new business and customers.
- Meet targets and/or increase the organization's revenue, volumes, and gross profit.
- Execute business development strategies and tactics.
- Interact with local and regional vendors (including Air, Ocean, and others) on securing the best rates in the market for customer proposal purposes.
- Manage and analyze the performance of owned customers, identify the need for action and execute these actions.
- Work on tenders/RFQs/Bids if required.
- Positive internal stakeholder relationship management - Tech, Product, CS, Operations & others.
- Contribute ideas on process improvements & implementation of related improvements.
- Execute and manage all other jobs as assigned by immediate and dotted line superiors.
Job Requirements:
- Minimum 5 years of sales/business development experience in freight forwarding, shipping, air cargo, or logistics.
- Possess Class 3 License & Own Vehicle.