Sales Business Development Executive
Job Summary
The Sales & Business Development Executive is responsible for driving business growth by identifying new client opportunities and managing existing accounts. The role involves promoting services, gathering market insights, and ensuring high levels of client satisfaction. You will work closely with internal stakeholders to execute strategies that enhance customer acquisition and retention.
Responsibilities
- Identify and develop new client opportunities
- Manage and maintain client accounts
- Promote programs and services
- Monitor engagement and gather feedback
- Prepare business development reports
Required Skills
- Minimum Degree in Education or related field
- 8+ years of sales or account management experience
- Strong communication skills
- Stakeholder management
- Client engagement expertise
Job Details
Responsibilities:
- Drive business growth by identifying and developing new client opportunities.
- Build and maintain strong relationships with clients to support long-term engagement and retention.
- Manage client accounts and serve as a key point of contact for enquiries and support.
- Promote and recommend suitable programmes and services based on client needs.
- Work closely with internal stakeholders to ensure smooth delivery of services and a positive customer experience.
- Gather customer feedback and market insights to support continuous improvement initiatives.
- Monitor customer engagement and identify opportunities to enhance client satisfaction and business performance.
- Prepare reports and maintain accurate records of business development and client engagement activities.
- Support the planning and execution of initiatives aimed at increasing customer acquisition and retention.
Requirements:
- Minimum Degree in Education or a related discipline.
- At least 8 years of experience in sales, business development, account management, or client relationship management roles.
- Strong communication, stakeholder management, and customer engagement skills.