Key Account Manager Freight

Responsibilities: - Developing and maintaining a portfolio of high-value clients. Must have global/regional mindset in serving Key accounts. - Developing long-term strategies for client retention and growth expansion. - Understanding the needs and requirements of clients. Resolving customer complaints promptly to maintain trust. - Trying to build long-standing professional relationships with clients to create a mutually beneficial environment. - Proposing solutions to a client's problems and implementing them within reasonable timelines. - Ensure client retention. - Acting as a channel of communication between clients and the employees of an organisation. - Identifying high-value clients and developing strategies to build relationships with them. - Preparing periodical reports with accurate data on time (CRM / Monthly Report etc.). - As the main facilitator to manage Account Receivables for assigned accounts. Requirements: - Bachelor’s degree in Sales, Business Management, Freight Forwarding, Logistics & Supply Chain Management or equivalent. - At least 3-5 years of experience in Logistics & Freight Forwarding industry with exposure to Key account management. - Experience or exposure in handling conglomerate accounts especially in Healthcare/Medical Devices/Semiconductor/Electronics will be considered with priority. - Excellent written and verbal communication skills. - Proficient in MS Office applications. Good in communication and negotiation. Excellent presentation skill. - Strong organizational and management skills. - Strategic thinking and statistical analysis skills. - Proactive, resourceful with ability to work well independently or in groups. - Enthusiastic about sales job, teamwork spirit, communication skill and interpersonal relationship skill. - Experience manager with relevant experience will be consider for a senior position. Working hours: Mon to Fri 8.30am - 5.30pm