Customer Service Officer
Job Summary
We are seeking a friendly and customer-focused Customer Service Executive to handle enquiries, requests, and administrative tasks. This is a contract-to-permanent opportunity located in West Singapore. You will be responsible for providing professional service and coordinating with internal departments to ensure smooth operations.
Responsibilities
- Manage customer enquiries and feedback
- Process orders and documentation
- Coordinate with internal teams
- Perform administrative duties
Required Skills
- Customer service orientation
- Communication skills
- Administrative proficiency
- Data entry
Job Details
Key Responsibilities:
- Provide professional and friendly customer service to walk-in customers and phone enquiries.
- Handle customer enquiries, requests, and feedback promptly and effectively.
- Process orders, documentation, and customer records accurately.
- Coordinate with internal departments to ensure smooth service delivery.
- Maintain accurate records and prepare basic administrative reports.
- Support daily operations and ensure a positive customer experience.
- Perform general administrative duties as assigned.