Sales Business Development Manager

Key Responsibilities: - Identify, develop, and secure new business opportunities through lead generation, networking, and cold calling activities. - Build and maintain strong relationships with new and existing clients to support long-term business growth. - Manage key client accounts and handle high-level customer enquiries and escalations. - Develop and execute business development strategies to increase market share and identify new growth opportunities. - Promote and sell the company's full range of logistics and supply chain solutions. - Build and strengthen trade lanes with international offices and partners across Southeast Asia, Europe, Africa, the USA, and other regions. - Monitor market trends, competitor activities, and industry developments to stay ahead of market opportunities. - Analyze business performance, trade lanes, and shipment volumes, and prepare management reports and recommendations. - Negotiate freight rates and pricing structures with carriers, agents, and service providers. - Manage and maintain freight rate cards, pricing structures, and quotation processes. - Review and quality-check quotations before submission to clients. - Support operational teams to ensure service excellence and smooth execution of logistics solutions. - Supervise workflow and provide guidance to team members where required. - Maintain strong relationships with overseas agents and business partners. Requirements: - Minimum Diploma, Undergraduate Degree, or equivalent qualification. - At least 8–12 years of experience within the logistics, freight forwarding, or supply chain industry. - Proven track record in sales, business development, client acquisition, and account management. - Strong knowledge of import and export operations, freight forwarding, warehousing, customs procedures, and logistics solutions. - Experience in Sea Freight and Air Freight operations, including import/export shipments, consolidations, and freight negotiations. - Strong understanding of freight pricing, rate structures, and quotation management. - Excellent negotiation, communication, and relationship management skills. - Strong business acumen with the ability to identify and develop new growth opportunities. - Ability to analyze business performance, trade lanes, shipment volumes, and prepare management reports. - Proficient in Microsoft Office applications, particularly Excel, Word, and Outlook, including report generation and data analysis. - Strong internet research and market analysis skills. - Experience with CargoWise would be highly advantageous. - Self-motivated, proactive, and results-driven with a strong sales mindset. - Strong organizational and planning skills with excellent attention to detail. - Ability to work independently and perform effectively under pressure. - Comfortable handling conflicts, problem-solving, and managing challenging situations. - Open, honest, and professional communication style. - Willing to learn, adapt, and take on responsibilities beyond the core job scope.