Contract Management Professional
Job Summary
The Contract Management Professional ensures the seamless execution and management of customer contracts, overseeing the Lead-to-Cash workflow. This role involves maintaining audit readiness, managing risk and compliance, and supporting internal stakeholders with billing, invoicing, and proposal development. You will act as a process consultant to ensure contractual obligations are met, stabilized, and effectively governed throughout the contract lifecycle.
Responsibilities
- Manage end-to-end customer contract execution and Lead-to-Cash workflow.
- Oversee billing, invoicing, and proposal development.
- Ensure audit readiness, compliance, and risk mitigation.
- Support CRM, internal governance, and Program Management System deployment.
Required Skills
- 5+ years contract management & business controls experience
- Client-facing experience
- Intermediate Excel, Ariba, and procurement knowledge
- Strong time management and negotiation skills
Job Details
### Core Responsibilities
- Ensure seamless execution and management of customer contracts.
- Guarantee performance targets are met while adhering to agreed-upon terms.
- Collaborate with commercial customers and internal stakeholders to orchestrate activities including customer billing, invoicing, and crafting proposals.
- Manage contract registrations, monitor potential risks, and ensure delivery commitments are fulfilled.
- Maintain audit readiness and compliance throughout the contract lifecycle, from initiation to termination.
- Support contract performance reporting and manage phases using established processes, tools, and methodologies.
- Act as a process consultant to trace, manage, and document potential risks or compliance issues.
- Support the deployment of the Program Management System, enhance internal governance frameworks, and provide CRM and audit support.
### Required Skills and Experience
- 5 years experience in Contract Management and Business Controls.
- 5 years with Client-facing skills and experience.
- Excel intermediate proficiency.
- Strong time management and organizational skills.
- Experience in billing and invoicing clients using Ariba systems.
- Knowledge of procurement processes for both client and Kyndryl.
### Preferred Skills and Experience
- SAP proficiency.
- Power BI skills.
- Negotiation skills.
- Leadership skills and experience.