AI Sales Specialist
Job Summary
The Zoom Revenue Accelerator (ZRA) Sales Specialist acts as a field-facing expert for Zoom's AI-powered revenue platform. This role involves consultative enterprise selling, designing AI-augmented sales workflows, and driving measurable business outcomes for customers. You will partner with sales teams to transform customer sales processes through intelligent integration and strategic solution design.
Responsibilities
- Drive ZRA adoption and revenue pipeline
- Design AI-augmented sales workflows and integrations
- Lead customer workshops and Proof of Concepts (POCs)
- Create sales enablement assets and playbooks
- Collaborate across product and marketing teams
Required Skills
- 5+ years in technical pre-sales or solutions engineering
- Expertise in CRM and sales engagement systems
- Sales process design and pipeline management
- API-level integration knowledge
- Strategic communication and presentation skills
Job Details
### Responsibilities
- Driving Adoption & Revenue: Influence qualified pipeline and bookings for ZRA and related AI solutions.
- Architecting Outcome-Focused Solutions: Map customer sales processes, design AI-augmented workflows, and define integration steps across CRM and sales engagement systems.
- Leading Workshops & POCs: Run customer sessions that turn interest into committed projects.
- Enabling the Field: Create decks, playbooks, and demo flows that help AEs and SEs position ZRA effectively.
- Collaborating Cross-Functionally: Partner with Product Marketing, Product Development, and PSO to align customer needs with roadmap priorities.
- Evangelizing AI for Revenue Teams: Represent Zoom's vision for AI in sales-bridging today's capabilities with the future of agentic orchestration.
### Requirements
- 5+ years in technical pre-sales, solutions engineering, or sales technology consulting with enterprise customers.
- Proven ability to engage CROs, VPs of Sales, and Sales Operations leaders in strategic discussions about revenue performance.
- Demonstrate understanding of sales process design, forecasting, pipeline management, and coaching analytics.
- Conceptual and operational knowledge of CRM and sales engagement systems (Salesforce, HubSpot, Outreach, Gong).
- Effective communication and presentation skills; able to simplify complex AI concepts for business audiences.
- Understand API-level integrations across sales tech ecosystems.
- Entrepreneurial mindset—thrives in a fast-moving, startup-style environment.