Operations Administrator

Key Responsibilities: Order Management & Operations - Manage end-to-end processing of customer purchase orders (POs), including order entry, verification, and confirmation - Coordinate with sales, logistics, and supply chain teams to ensure timely order fulfillment - Maintain accurate records of order status, delivery schedules, and inventory availability - Liaise with customers and suppliers on order-related queries, discrepancies, and changes - Prepare and issue sales invoices, credit notes, and delivery documentation - Support contract review and pricing validation against agreed terms Finance Administration Support - Support month-end closing activities, including invoice issuance (AR) and payment processing (AP) in coordination with the finance team - Reconcile customer accounts and supplier statements; follow up on outstanding receivables as needed - Assist with external audit requirements — prepare and organize supporting documents (invoices, contracts, delivery orders, bank statements) for annual audits and ad-hoc auditor requests - Maintain filing systems for financial records in compliance with company policies Qualifications & Requirements: Essential - Diploma or Bachelor's degree in Accounting, Business Administration, HR or a related field - 2–4 years of working experience in order management, operations, or finance/accounting roles - Strong numerical and analytical skills with high attention to detail - Proficiency in Microsoft Office, especially Excel (pivot tables, VLOOKUP, basic formulas) - Experience with ERP systems (e.g., SAP, Oracle NetSuite, or similar) is a plus - Excellent written and verbal communication skills in English and Mandarin - Ability to multitask, prioritize, and work independently in a dynamic environment Preferred - Experience in the semiconductor, electronics, or technology distribution industry - Prior exposure to cross-border trade documentation (letter of credit, incoterms, shipping docs) - Knowledge of Xero, or other accounting software