Education Consultant
Job Summary
The Education Consultant will focus on onboarding new parents and promoting coding programmes to drive student enrollment. This role involves managing parent relationships, coordinating student assessments, and executing lead generation activities to ensure business growth. Additionally, the consultant will handle administrative CRM tasks and track student progress to maintain high service standards.
Responsibilities
- Onboard new parents and promote coding programmes
- Drive customer engagement and lead generation
- Coordinate student assessments and parent communication
- Manage CRM records and administrative tasks
Required Skills
- Strong communication skills
- Problem-solving capabilities
- Proactive and fast learner
- Ability to work in fast-paced environments
Job Details
Position: Education Consultant
Location: Tampines/Bukit Panjang/Novena/Lentor/Junction 10 (Woodlands)
Working hours: 5 Days 9am - 6pm (Fixed Off Wednesday & Thursday)
Salary: Up to SGD4000 + Performance Bonus + 7 Days Leave
Duration: Permanent
Industry: Education / Training & Development
Main Responsibilities:
- Support customer acquisition by onboarding new parents.
- Promote and recommend suitable coding programmes.
- Drive customer engagement through special programmes, competitions, and community events.
- Build and maintain strong relationships with parents and act as their advocate.
- Plan and execute lead generation activities (e.g. parent sharings, trial classes) and ensure class payments are collected.
- Coordinate with teaching team on student assessments and follow up with parents for conversion.
- Handle general administrative tasks (onboarding emails, data entry, research, data management).
- Maintain accurate and updated customer records in the CRM system.
- Track student progress and manage ongoing parent relationships.
- Other ad-hoc activities assigned.
Requirements:
- Strong communication and problem solving skills.
- Driven, fast learner, proactive and ability to work in a fast-paced environment.