Business Development Ops Manager

### Role Overview This is a hands-on role suitable for an adaptable and results-driven professional who is comfortable working across business development, student recruitment, operations, and partner coordination. The successful candidate will support the growth of the Institute by developing recruitment channels, maintaining partner relationships, assisting with admissions, and ensuring smooth daily operations. ### Key Responsibilities **Business Development and Student Recruitment** - Support the development of student recruitment channels, including education agencies, schools, and institutional partners. - Identify and follow up on new business opportunities, recruitment leads, and partnership enquiries. - Build and maintain positive working relationships with local and overseas partners. - Provide programme information, admissions updates, and recruitment support to partners and prospective students. - Assist in achieving student enrolment, revenue, and partnership targets. - Support recruitment activities such as education fairs, school visits, and marketing events. - Conduct market research and competitor monitoring to support development planning. **Operations and Administrative Coordination** - Support daily operations, including admissions coordination, student documentation, and internal administrative processes. - Coordinate with internal teams to ensure smooth communication between recruitment, marketing, and student services. - Assist in improving operational workflows, standard operating procedures, and service standards. - Maintain accurate student, partner, and operational records. - Support budgeting, vendor coordination, and resource planning. **Partner and Stakeholder Management** - Act as a key contact point for recruitment partners, education agents, and external stakeholders. - Support partner onboarding, training, and regular communication. - Ensure partners receive timely information on programmes, admissions, and fees. - Represent the Institute professionally in meetings and events. **Academic and Compliance Support** - Assist with academic operations, programme coordination, and student records. - Support documentation for institutional quality assurance, compliance, audits, and regulatory matters. - Assist in preparing reports, meeting notes, and policy documents. **Team and Cross-Functional Coordination** - Coordinate with staff to ensure tasks are completed efficiently. - Support a collaborative and service-oriented working environment. - Contribute to a culture of professionalism and continuous improvement. ### Requirements - Bachelor’s degree in Business, Marketing, Management, Education, or a related discipline. - Minimum 3–5 years of relevant experience in business development, student recruitment, operations, or sales. - Experience in private education or training consultancy is advantageous. - Strong communication, interpersonal, and relationship management skills. - Commercially aware, target-driven, and able to manage multiple tasks. - Good written and spoken English; proficiency in Mandarin is an advantage. - Familiarity with Singapore’s private education sector (EduTrust, SSG/CPE) is a plus.