Sales Business Development Executive
Job Summary
Join Honest Recruiter as a Sales & Business Development Executive to drive sales growth by engaging customers and recommending FDW and household services. You will be responsible for converting leads and supporting seamless service delivery in a dynamic environment. The role requires proactive engagement and the ability to build strong client relationships.
Responsibilities
- Manage and respond to customer sales enquiries
- Conduct consultations and recommend FDW/household services
- Convert leads into sales to meet targets
- Build and maintain strong client relationships
- Identify and pursue new business opportunities
Required Skills
- CEI Certificate
- Sales and customer service experience
- Strong communication skills
- Proficiency in Microsoft Office
- Digital marketing familiarity
Job Details
Responsibilities:
- Respond promptly to sales enquiries via phone, WhatsApp, email, and walk-ins to provide accurate information and solutions.
- Conduct detailed consultations with customers to assess needs and recommend appropriate FDW and household service options.
- Follow up on leads systematically to convert enquiries into confirmed sales and meet sales targets.
- Develop and nurture strong client relationships to enhance customer retention and satisfaction.
- Identify and pursue new business opportunities through referrals, networking, partnerships, and digital platforms to expand market reach.
- Collaborate with internal teams to coordinate customer onboarding and ensure timely, quality service delivery.
- Maintain accurate and up-to-date customer records and sales reports for performance tracking and compliance.
- Achieve individual and team sales targets through effective sales strategies and customer engagement.
- Support marketing and promotional campaigns by contributing ideas and assisting with execution when needed.
Required competencies and certifications:
- CEI Certificate (mandatory for regulated employment agency activities).
Preferred competencies and qualifications:
- At least 1 year of experience in sales, customer service, recruitment, insurance, property, banking, or related industries.
- Strong communication and interpersonal skills demonstrated through effective customer interactions.
- Customer-oriented mindset with a positive and proactive attitude to enhance client experience.
- Self-motivated and capable of working independently to achieve sales goals.
- Proficiency in Microsoft Office applications for reporting and communication.
- Experience in digital marketing or social media marketing to support business development efforts.
- Ability to communicate effectively in English; additional language skills such as Bahasa Indonesia are advantageous for engaging diverse customer groups.
Benefits:
- Attractive commission and performance incentives.
- Annual leave and medical benefits.
- Career development opportunities.
- Friendly and supportive working environment.