Director of Commercial

Responsibilities: - Identify and develop new business opportunities within the Marine & Offshore industry to expand market presence. - Conduct regular outdoor sales visits, vessel visits, and customer meetings to build customer relationships and gather market intelligence. - Build and maintain strong working relationships with existing and potential customers to enhance customer loyalty and retention. - Prepare accurate quotations, proposals, and tenders, and follow up on customer enquiries to secure sales contracts. - Achieve assigned sales targets, revenue growth, and profitability objectives through effective sales strategies and customer engagement. - Promote company products, services, and value-added solutions to meet customer needs and differentiate offerings. - Monitor market trends, competitor activities, customer requirements, and pricing movements to inform sales tactics and business decisions. - Coordinate with Operations, Procurement, Logistics, Warehouse, and Finance departments to ensure seamless support for customer requirements. - Ensure timely follow-up on quotations, deliveries, customer feedback, and service issues to maintain high customer satisfaction. - Support payment collection follow-up to assist in maintaining healthy cash flow. - Maintain accurate sales records, customer information, visit reports, and sales pipeline updates for effective sales management. - Attend exhibitions, networking events, and business development activities to promote the company and generate leads. - Resolve customer concerns promptly and professionally to uphold company reputation and customer trust. - Support management initiatives, process improvements, and departmental projects to enhance operational efficiency. - Carry out any other duties assigned by Management to support business objectives. Preferred competencies and qualifications: - Diploma, Degree, or equivalent qualification in Business, Sales, Maritime, Logistics, Engineering, or related field preferred. - Relevant experience in Sales, Business Development, Account Management, or Customer Service preferred. - Working experience in Marine, Offshore, Ship Chandling, Logistics, Technical Supply, or related industries is an advantage. - Strong communication, negotiation, and interpersonal skills to effectively engage stakeholders and close deals. - Sales-driven and customer-focused mindset to achieve targets and deliver value. - Ability and willingness to work under pressure and handle outdoor assignments including customer visits, port visits, and vessel boarding. - Good commercial awareness and problem-solving skills to address customer needs and market challenges. - Proficient in Microsoft Office applications for documentation and reporting.