Operations Administrator

What You’ll Do File Support - Monitor deadlines and ensure timely follow-through - Oversee financial management of files (billing coordination, invoicing, collections tracking) to maintain healthy cash flow of each matter to prevent budget leaks - Use technology and AI tools to automate tracking, streamline documentation, and improve workflow efficiency HR Administration - Support onboarding, recruitment coordination, and employee records - Assist with HR documentation and internal communications - Apply AI and digital tools to simplify and automate scheduling, document handling, and routine HR processes Marketing & Business Support - Manage content updates and branding materials - Maintain client databases - Use AI tools to enhance content drafting, organise data, and improve turnaround time Office & General Administration - Ensure smooth day-to-day office operations - Assist with vendor management - Leverage technology and AI to reduce manual work and improve administrative efficiency What We’re Looking For - Highly organised, detail-oriented, and dependable - Proactive with a strong can-do attitude - Tech-savvy, with the ability to use AI to automate work and improve productivity - Strong command of written and spoken English - Comfortable multitasking in a dynamic environment