Sales Executive / Manager
Job Summary
The Sales Executive/Manager is responsible for both new business development and long-term account management within the Data Center and IT infrastructure sector. You will prospect, pitch, and close deals while nurturing client relationships through trust and regular engagement. The role requires a professional who can speak credibly with technical stakeholders and manage a diverse portfolio of IT products.
Responsibilities
- Generate and qualify new business leads
- Manage and grow an existing client portfolio
- Develop and present technical sales proposals
- Conduct quarterly business reviews (QBRs)
- Maintain accurate CRM records and sales forecasts
Required Skills
- 4+ years B2B IT/Data Center sales experience
- Strong hunter and account management skills
- Knowledge of IT infrastructure (UPS, Cooling, Server, Networking)
- Proficiency in CRM software (Zoho)
- Ability to communicate with technical and C-level stakeholders
Job Details
### Role Overview
This is a dual-function sales role involving both hunting for new business and farming existing accounts. You will be responsible for generating your own leads, winning new customers, and owning those relationships for the long term. You will sell data centre infrastructure and IT products, including UPS systems, cooling, racks, cabling, servers, storage, and networking.
### Key Responsibilities
1. **Lead Generation & Prospecting**: Build a self-generated pipeline through cold outreach, LinkedIn, and networking. Qualify prospects based on budget, authority, need, and timeline.
2. **Solution Selling & Proposal Management**: Conduct discovery to understand customer pain points, coordinate with pre-sales teams to develop tailored proposals, and present solutions to both technical and business stakeholders.
3. **Closing & Order Management**: Own the full sales cycle from first contact to signed purchase order. Negotiate pricing and delivery timelines, and coordinate internally to ensure accurate order fulfillment.
4. **Account Management & Relationship Building**: Conduct regular contact and Quarterly Business Reviews (QBRs) with active accounts. Identify upsell/cross-sell opportunities and act as the primary point of contact for customer concerns.
5. **CRM, Reporting & Forecasting**: Maintain accurate records in Zoho CRM, submit weekly pipeline updates, and track performance against revenue targets.
6. **Market & Vendor Awareness**: Stay informed on competitor activity, market trends, and new product launches while building relationships with key vendor contacts.
### Skills & Qualifications
**Must-Have:**
- 4+ years B2B sales in IT or Data Center sector.
- Demonstrated ability to hunt and close new accounts.
- Experience managing and growing an account portfolio.
- Working knowledge of DC infrastructure products.
- Proficient with CRM tools (Zoho CRM or similar).
- Excellent communication and presentation skills.
**Good to Have:**
- Existing buyer network in Singapore IT/DC market.
- Experience with structured cabling or ELV projects.
- Familiarity with GeBIZ / government procurement.
- Knowledge of vendor deal registration programs.
- Bilingual in English and Mandarin.
### Performance Metrics (KPIs)
- **Monthly Revenue**: Meet or exceed quota.
- **New Accounts**: Minimum 3–5 new customer accounts per quarter.
- **Pipeline Coverage**: Maintained at 3x monthly revenue target.
- **Customer Retention**: 85% or above year-on-year.