Revenue Growth Management Executive

Roles and Responsibilities • Identify and follow up on potential leads, enquiries, and sales opportunities. • Support customer outreach and engagement through phone, email, WhatsApp, and other communication channels. • Gather customer needs, preferences, decision-making factors, and feedback during enquiry and follow-up interactions. • Maintain accurate records of leads, enquiries, customer updates, sales activities, and follow-up actions. • Assist in proposing suitable course or service options based on customer needs. • Support sales and customer engagement strategies to improve enquiry conversion and customer experience. • Review sales follow-up outcomes, enquiry trends, and customer responses for improvement. • Collaborate with internal teams such as sales, marketing, customer service, and operations to support business growth. Requirements • Nitec or Higher Nitec in Business Administration, Marketing, Communications, Customer Experience, or related fields. • Interest in sales, business growth, customer engagement, and service improvement. • Good communication and interpersonal skills. • Organised and able to manage leads, records, follow-ups, and customer information carefully. • Comfortable speaking with customers and coordinating with internal teams. • Proactive attitude with willingness to learn across different business functions. • Able to work in a fast-moving environment and follow through on assigned tasks. • Positive mindset, customer-focused attitude, and results-driven approach. • Fresh graduates and entry-level candidates are welcome to apply.